Travel Insurance Reviews Allianz Global Assistance Basic

The Allianz Basic plan is designed for travelers who prefer affordable coverage, including trip cancellation, pre-existing medical condition coverage, lost/damaged baggage benefits, and 24-hour assistance. It's great for weekend getaways and overnight trips.

To learn more, see the Allianz Basic product page.

Customers rated the Allianz Global Assistance Basic plan
4.56 out of 5
2,741
ratings and reviews
97%
recommended
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Filed claim
Allianz Global Assistance Basic
I cannot really properly review or assess my satisfaction with the Allianz Global Assistance Basic plan because I had no reason to file a claim. It was easy to choose the coverage and pay for it but beyond that, I have no opinion of the plan.
Barbara R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
I didn’t have to use the insurance for this vacation,so I don’t know if it works .
Robert T. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Fortunately we did not need to access any insurance needs
Robert R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Although we luckily did not have to use the plan, it was comforting to know it was there if needed. Price was very good for the coverage. We would highly recommend getting this insurance for any trip as you just never know what can happen before or during a trip.
Jeanne S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
As long as there is no claim filed, everything is fine!!!!
Didier P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Plan appeared to have excellent coverage for my needs. Since I didn't need to use it there's not much more I can say. Good communication from the company.
Gale S. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
The plan gave us peace of mind, luckily we didn't need to file a claim.
Michael F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
In February 2017 I bought both land and air insurance coverage for a proposed August trip to Ireland. That trip was cancelled. I was told if I submitted multiple documents proving the cancellation of that trip from my airline and tour company and gave all info re policy numbers, etc., I could apply the insurance to a subsequent trip. I provided all documents to Insure my Trip. In September I asked that the air policy be applied to a one-week trip Oct 10-17 from Florida to Arizona. Once again I was asked to supply multiple verifications from land and air suppliers to prove the original Ireland trip was cancelled. When I said those verifications had already been submitted, I was told there was no record of them. So I again sent multiple documents via email the beginning of October. By my Oct. 10 departure date I had heard nothing. When I returned to Florida on Oct. 17, in my email inbox was a notice dated Oct. 16, the day before the end of my trip, that my insurance for that trip had been written. What a joke. I shall never do business with Insure my trip or Allianze Global Assistance again.
Bonnie S. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for your feedback on your Allianz policy. We were sorry to hear that you were dissatisfied with the process to transfer the policy to a new trip. Unfortunately, your request to amend the travel dates was not requested until October 4tth which was after your original policy expired. Since no changes can be made to an expired policy, your request was sent to the Allianz underwriters to allow an exception. The company approved the changes to your policy on October 16th. Nevertheless, Allianz did confirm that you were covered for your new travel dates of October 10, 2017 to October 17, 2017 if there was a loss.

    We certainly understand that this must have been a frustrating process. However, please be assured that your policy was in place for your new trip in case you needed to file a claim.

    If you have any questions or concerns, please call us at 800-487-4722. We are available weekdays from 7:00 AM to midnight ET and weekends from 9:00 AM to 9:00 PM.
    Nov 02,2017
The trip included a
tour
Allianz Global Assistance Basic
Since we did not file any claim, we can't make specific comment about the plan; but we were satisfied that we had adequate coverage for this extended trip.
Thank you.
Judith W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Fires in California caused wedding we were to attend to be canceled. Hosts refunded all monies but it was great knowing I had insurance in case they had not.
David M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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