Travel Insurance Reviews Allianz Global Assistance Basic

The Allianz Basic plan is designed for travelers who prefer affordable coverage, including trip cancellation, pre-existing medical condition coverage, lost/damaged baggage benefits, and 24-hour assistance. It's great for weekend getaways and overnight trips.

To learn more, see the Allianz Basic product page.

Customers rated the Allianz Global Assistance Basic plan
4.56 out of 5
2,742
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
Allianz Global Assistance Basic
As always, the plan was in place in case we needed it, fortunately we didn't have any incidents that triggered the coverage.
Macgregor H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
We did not have to file a claim, but the plan was reasonable for the coverage.
Rama D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
It's difficult to write a review of something I never used. However, I bought this insurance because my trip included all non-refundable items...and this is still hurricane season! I wanted to be covered if I cancelled or if the weather caused a disruption. The price of the policy was reasonable and I don't regret buying it although I didn't need it.
Gwendolyn R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
I am not sure how to rate since I did not have to claim. Only good thing having travel insurance is that it will give you a peace of mind knowing that you have the insurance in case something takes place. I am glad I did not have to claim.
Jayasree S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
I never received my policy in the mail. I called customer and they said they were resending it but I never got it
Sandra M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Kyle
    Photo
    Thank you for providing your feedback on this policy.

    We did receive a request from you prior to your departure to have your policy documents sent to you by mail. We had sent this request to the insurance company, who confirmed with us that the policy had been mailed. We apologies that you did not receive your policy in the mail, and are unsure what went wrong. We have informed Allianz of your review and concerns.

    Please feel free to contact us at 1-800-487-4722 if you have any further questions or concerns.
    Sep 06,2017
Allianz Global Assistance Basic
Fortunately my insurance wasn't needed but it was reassuring to have.
Earlene X. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Always a good thing to have the security of travel insurance. The price is small compared to what could be lost in the event of a mishap.
Louise L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Completely relaxed on this trip knowing I had insurance coverage, I will do this again on my next trip.
Michiel V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
We had a 3-month trip to Europe all arranged, including airfare and Airbnb. 3 days beforehand my wife hurt her neck and we had to cancel. $2,500 of the arrangements were non-refundable, and Allianz paid all of it.

The claims process was pretty straightforward, using their website. I never had to talk to a person (so I could do it all after business hours). One nice thing is that you can upload the documents as they become available (my doctor's form was later than the others). 8 days after the last document was uploaded, they sent me an email confirming payment, and the check arrived about a week later.
Michael C. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
The agents who field phone inquiries are very knowledgable and helpful.
Eugenia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.68)
  3. Nationwide
    (4.64)
  4. MedjetAssist
    (4.62)
  5. MEDEX
    (4.61)
  1. GeoBlue
    (4.67)
  2. IMT Services
    (4.63)
  3. Berkshire Hathaway Travel Protection
    (4.54)
  4. Allianz Global Assistance
    (4.53)
  5. Crum & Forster - Travel Insured International
    (4.53)