Travel Insurance Reviews Allianz Global Assistance Basic

The Allianz Basic plan is designed for travelers who prefer affordable coverage, including trip cancellation, pre-existing medical condition coverage, lost/damaged baggage benefits, and 24-hour assistance. It's great for weekend getaways and overnight trips.

To learn more, see the Allianz Basic product page.

Customers rated the Allianz Global Assistance Basic plan
4.56 out of 5
2,330
ratings and reviews
98%
recommended
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Cruise
Filed claim
Allianz Global Assistance Basic
Although we didn't need to use it, we were glad it was there just in case.
William C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Allianz customer service was nice to deal with. They are helpful and answered all my questions to my satisfaction.
Minerva R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
We purchased the Allianz Global Assistance Basic plan to cover our overseas trip in October 2016. We needed to cancel the trip due to a health emergency of one of the insured travelers. We filed for reimbursement of the nonrefundable portion of our canceled flight ticket. The Allianz representative provided highly effective and polite assistance over the phone about how to file the claim. Uploading the supporting documentation and filing the claim online were very easy and straightforward. Allianz sent me sufficient status update via email, and I received a check of the entire claimed amount in about a week. Great and reliable service. Thanks very much!
Maria L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Basic
Thank goodness we never had to use the insurance while we were away. Just had peace of mind that we were covered in case anything went wrong.
Anthony S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Compound leg fracture prevented travel. Allianz handled the claim promptly and paid the full amount specified in the claim. No followup necessary on our part once the claim was submitted. We've already bought a policy with Allianz for our next trip. Highly recommend this insurance company.
Ronald z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Although not needed this time, it is a great feeling knowing you have the insurance if needed.
Bonnie C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
We did not have to make a claim but we are confident, based on past experience, that Allianz, had we needed to do so, would have looked out for our interests and treated us fairly and well.
Noreen L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
We did not have occasion for a claim. We could possibly be less satisfied if we had an unsatisfactory claim experience.
Leland Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Did not need it but knowing it was there was soothing.
Michael L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
I cannot give a complete review as I did not have to file a claim. If/when I take another trip I will buy this insurance because it was reasonably priced for what I needed. It was also easy to purchase on-line. If I ever have to file a claim, I'll get back to you on the complete assessment.
Pamela B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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