Travel Insurance Reviews Allianz Global Assistance Basic

The Allianz Basic plan is designed for travelers who prefer affordable coverage, including trip cancellation, pre-existing medical condition coverage, lost/damaged baggage benefits, and 24-hour assistance. It's great for weekend getaways and overnight trips.

To learn more, see the Allianz Basic product page.

Customers who have and visited Israel rated the Allianz Global Assistance Basic plan
4.63 out of 5
13
ratings and reviews
100%
recommended
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Filed claim
The trip included a
tour
Allianz Global Assistance Basic
Fortunately I did not need the plan this year.
Lotte R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
I'm glad I didn't have to file a claim, but I'm sure that if I had, Allianz would have responded to my satisfaction. I will use this company again.
Karla S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
It's always hard to comment on insurance that is never utilized. We, of course, felt comfortable having it on the trip and happy that we did not have to make a claim. However, you never really know how responsive and customer friendly a company is until you do file a claim and can assess how it is handled.
Karen C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Fortunately I didn't have a need for it during my trip, but it gave me peace of mind to have this plan by my side.
TALIA L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
When I developed a ringing sensation in my ears that persisted, I phoned to a representative asking for a referral for Medical help. The closest Doctor on your record was over an hour's drive away. I was told to go to any Doctor and pay for his services-for which I would receive reimbursement-after filing a claim with you.
The way the health system is set up there, they refused my travel insurance coverage AND they refused to see me even if I paid out-of-pocket. What I had did not warrant a visit to the Emergency Room.
In Summary: My travel insurance was useless for my Medical problem.
Sharon H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    We were sorry to learn that you were inconvenienced during your trip. Of course, you took the proper steps in contacting the travel assistance company for a medical referral. According to your review, they gave you accurate information but the local health system refused to see you. Although we can certainly understand your decision to not seek treatment in an emergency room, you could have submitted those medical expenses to Allianz for reimbursement.
    Feb 12,2016
The trip included a
tour
Allianz Global Assistance Basic
The first Allianz representative I spoke to told me there was no record of my policy when I provided my name, email, and phone number. Once I reached someone who knew what they were doing, the service was great.
Patricia A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that you were satisfied with the claims service provided by Allianz Global Assistance.
    Mar 06,2015
The trip included a
tour
Allianz Global Assistance Basic
It would be helpful to specify on the summary page of policy provisions that when terrorism coverage is provided in foreign locations the terrorism clause is triggered by the US Dept of State's issuance of a "Travel Warning" and to tell policy holders where such Warnings are found.
Arthur F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. After our customers purchase a policy, we email a confirmation of coverage which includes an outline of benefits. In the outline, if you click on the "Foreign & U.S. Domestic" link next to Terrorism in Itinerary City, the following information will appear:
    Your trip is cancelled or interrupted due to Terrorism- A terrorist event happens at your U.S. or foreign destination within 30 days of the day you’re scheduled to arrive.
    Terrorist Event- When an organized terrorist group, as defined by the U.S. State Department, injures or kills people or damages property to achieve a political, ethnic or religious goal or result. Terrorist events don’t include general civil protest, unrest, rioting or acts of war.
    Jul 25,2014
Allianz Global Assistance Basic
Since we fortunately did not have to use the insurance, we can only assume the coverage and claims process would have been adequate.
Arnold C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Fortunately I did not need to file a claim. It's nice to know the policy is there if you need it . The comparison of different priced options and restrictions made the process much easier.
Michael Z. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
My wife and I had planned our 25th Wedding Anniversary 3-week trip to the Mid-East (Israel, Jordan, and Istanbul)in June 2012.

I did not purchase Trip Insurance when the airline tickets were booked, but my wife kept suggesting that given the political unrest, we should buy the insurance which I did in January 2013.

Exactly one week prior to our May 12th departure, I fell in our home. I went to the Urgent Care Center in Wilmington, DE thinking that I had only bruised a muscle in my leg. X-rays were taken and the attending physician asked if I had travel insurance informing me that I had fractured my fibula and would be in no condition to travel to the Mid-East.

I filed an onlineclaim with Allianz and provided all of the necessary medical recorts, trip costs, etc. Our claim was promptly handled and we were sent checks to reimburse us for the the cost of our tickets to the mid-easet. Allianz was fantastic.

I will never plan another trip without also purchasing Trip Insurance.
Richard L. would recommend this plan to a friend or relative.
24 of 24 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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