Travel Insurance Reviews Allianz Global Assistance Basic

The Allianz Basic plan is designed for travelers who prefer affordable coverage, including trip cancellation, pre-existing medical condition coverage, lost/damaged baggage benefits, and 24-hour assistance. It's great for weekend getaways and overnight trips.

To learn more, see the Allianz Basic product page.

Customers who have and tour rated the Allianz Global Assistance Basic plan
4.48 out of 5
280
ratings and reviews
97%
recommended
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Filed claim
The trip included a
tour
Allianz Global Assistance Basic
I never used the plan so I'm not sure how well it worked but my main complaint would be that when I purchased the plan early, I requested a written copy to be mailed to me. After a few weeks of not receiving it I called and you said you were not sure why I did not receive it, so you sent another copy which I never received either. I realize you had sent me a e-mail copy but there where many areas that had no phone service of any kind. A written copy would have felt a little reassuring that I had all info I needed in case of an emergency.
Judith M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
Have recommended Allianz to several people from Estes Park and they have used your service.

We will continue to use your service as well.

It was GREAT vacation and thank you.
Christann H. would recommend this plan to a friend or relative.
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Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Insurance was worth peace of mind
Judith H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
Great peace of mind knowing that you are insured
Gary E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
An event free trip. All went as planned. Just good to know coverage was available if needed that provided peace of mind
Hans R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
We were lucky that we didn't need to use plan.
Joanne S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Didn't need to use it this trip which is good
Peggy Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
My friend and I were very pleased with the insurance. My friend filed a claim for hotel expenses which were incurred because of canceled flights and she was very pleased with ease of filing on line and quickness of refund.

We have filed InsureMyTrip info and will definitely use it next time we travel.
Lucy S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
In this day and age it pays to have a plan. We did not have to use it but it was comforting to know it was there if we needed it.
esther M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
My vacation (oceanfront condo on Fernandina Beach, Amelia Island, Florida) was interrupted on our fourth day due to a state mandatory evacuation due to Hurricane Matthew. My husband and I had to drive over 200 miles west to Tallahassee in order to secure an available accommodation. We were forced to stay for 5 nights in a motel in a commercial area of the city. Once the Rental Management Agency was able to return to the island and assess that our condo was secure and safe we returned. We not only lost out on our ocean view condo but had to pay for an additional motel as well as travel expenses for the 6 hour round trip. I didn't even submit receipts for all the meals we were forced to purchase since we were no longer in a condo with full kitchen facilities.

I submitted a receipt for the 5 nights at a motel and gas receipts for a total of a little over $400.00 and received a check from Allianz for only $300. I spoke to a representative and was told that $300 was the total my policy allowed. I paid more than $300 for the policy and Hurricane Coverage is listed as a reason for reimbursement. This was a STATE MANDATORY EVACUATION and I was on an island that was directly hit by the hurricane and resulted in a lengthy absence from my oceanfront condo. I believe that $300 is not a fair payment and I am extremely disappointed. I will certainly not recommend Allianz to anyone in the future.
Jeanne M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for you feedback on the policy. We are sorry to learn that your trip was disrupted by Hurricane Matthew. The maximum payable under the Allianz Global Assistance Basic plan is 300 USD for Travel Delay. You mention a second traveler in this review, but we notice that you were the only insured person on the policy. If both travelers were insured, it is possible that you would have been reimbursed 300 USD per person.

    We carry several policies that provide Trip Cancellation/Interruption coverage due to Mandatory Evacuation. In the future, please call InsureMyTrip prior to purchase at 800-487-4722. Our representatives would be happy to help you find the best plans for your particular concerns.
    Dec 12,2016
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