Travel Insurance Reviews Allianz Global Assistance Basic

The Allianz Basic plan is designed for travelers who prefer affordable coverage, including trip cancellation, pre-existing medical condition coverage, lost/damaged baggage benefits, and 24-hour assistance. It's great for weekend getaways and overnight trips.

To learn more, see the Allianz Basic product page.

Customers who have rated the Allianz Global Assistance Basic plan
4.53 out of 5
759
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Allianz Global Assistance Basic
Booked online, easy, no problems, no rep to talk to........will do it again.
Kevin G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Fortunately, I didn't need to file a claim with Allianz, so can't really review the plan's effectiveness!
Cathy T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
With the $300.00 cost of insurance I expected a bit more than $29.80 for my "travel delay" since it meant that I lost a day of vacation and a $150 non-refundable hotel reservation. Major tour operators insist that you purchase insurance but when placed a claim, I was told it only covers incidentals or major losses. After writing my review an adjuster can to my aid. I received $150 to recover the price of the nonrefundable hotel stay that I couldn't use because of a cancelled flight. The second check made me feel much better about travel insurance.
Pamela F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
They were very good when I needed to make a change in the plan before the beginning of travel.
joseph h. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
My trip to Israel was excellent and I had no problems that would have required a claim, but it was reassuring to know that I had this coverage if needed.
Darlene A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Although we didn't need to use it, we were glad it was there just in case.
William C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Allianz customer service was nice to deal with. They are helpful and answered all my questions to my satisfaction.
Minerva R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
We purchased the Allianz Global Assistance Basic plan to cover our overseas trip in October 2016. We needed to cancel the trip due to a health emergency of one of the insured travelers. We filed for reimbursement of the nonrefundable portion of our canceled flight ticket. The Allianz representative provided highly effective and polite assistance over the phone about how to file the claim. Uploading the supporting documentation and filing the claim online were very easy and straightforward. Allianz sent me sufficient status update via email, and I received a check of the entire claimed amount in about a week. Great and reliable service. Thanks very much!
Maria L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Basic
Thank goodness we never had to use the insurance while we were away. Just had peace of mind that we were covered in case anything went wrong.
Anthony S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Compound leg fracture prevented travel. Allianz handled the claim promptly and paid the full amount specified in the claim. No followup necessary on our part once the claim was submitted. We've already bought a policy with Allianz for our next trip. Highly recommend this insurance company.
Ronald z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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