Travel Insurance Reviews Allianz Global Assistance Classic

The Allianz Classic plan is a step up from the Basic plan in that it has higher limits of coverage and a more robust list of covered reasons for trip cancellation and trip interruption. With features like comprehensive trip cancellation and primary emergency medical coverage, 24-hour travel assistance, and optional benefits to tailor the plan to your travel needs, the Allianz Classic plan is a good plan for people or families going on vacation. Plus, kids 17 and under are covered for free when traveling with a parent or grandparent.

To learn more, see the Allianz Classic product page.

Customers who have visited the United States rated the Allianz Global Assistance Classic plan
4.53 out of 5
131
ratings and reviews
97%
recommended
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Allianz Global Assistance Classic
Best insuranc that I didn't have to use. Why take chances.
MARK E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
Fortunately we did not have to use this plan, but good to know that we would be covered.
Michael P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
Since we didn't have to use it, I can't say much, except I think I'll save my money next time and take my chances, unless I fly overseas again. The airline will honor your tickets for a year, and the issue we had with the first hotel, we were able to resolve ourselves.
Judith R. would recommend this plan to a friend or relative.
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Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
Easy. Peace of mind. Good to have just in case.
Joseph P. would recommend this plan to a friend or relative.
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Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
Very happy with plan.
Jeffrey S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
I use Allianz for every trip I take. I've had to use the insurance twice and both times Allianz was very easy to work with and helpful. Thank you.
DeAnn P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
I didn't file a claim but I liked how relatively inexpensive it was and worth the peace of mind.
Alan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
I was not able to make the trip due to a hospitalization and treatment. Allianz Global denied the claim determining the cause, and eating disorder, was neurosis driven, and not a medical condition despite serious health risks related to heart condition, vital nutrients and other medical factors. An eating disorder is a disease and the policy and interpretation of the policy resulted in a denial of the claim, even though a medical doctor stated not fit to travel and such information was provided to Allianz Global, our appeal was denied, they absolutely suck, their marketing and promotion is totally bogus, they will find a way to deny a claim.
Jordan L. would not recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were prevented from traveling. A Brand Care Specialist from Allianz Global Assistance has issued the following reply:

    "I apologize for the inconvenience. Our policies have comprehensive coverage, however they do not cover everything. Sadly, we do not cover mental health illnesses and eating disorders are classified under mental health.

    I sincerely apologize for the inconvenience this has caused. If you have any questions, feel free to email me back.

    Thank you,

    Brittany.Ryan@allianzassistance.com"
    Dec 22,2016
  • ChristyT
    Photo
    They did the same thing to me. After I booked my hotel room, my 17 year old daughter experienced a mental health issue. The booking was many months out from the actual trip, but my daughter's condition did not improve as much as we'd hoped and her doctor and I agreed that I shouldn't be gone for this trip. I was denied. I guess my daughter's life and mental well being weren't good enough reasons to miss a business trip for Allianz! Won't make that mistake again.
    Jun 26,2017
    • Melissa J.
      Photo
      Thank you very much for your feedback. We understand that it is frustruating to receive a denial for reimbursement under the Trip Cancellation coverage. Unfortunately, mental, nervous, or psychological disorders are excluded on almost every travel insurance policy. The one exception is that some plans will provide coverage for a mental, nervous, or psychological disorder which results in hospitalization.

      If your primary trip cancellation concern is a mental, nervous, or psychological disorder, obtaining a Cancel For Any Reason benefit is advised. If you qualify for Cancel For Any Reason, you can literally cancel your trip for any reason.

      The Cancel For Any Reason benefit has a few eligibility criteria:

      1) Depending on the policy, Cancel For Any Reason is only available within 10-30 days after making the initial trip payment
      2) You must insure 100% of the pre-paid, non-refundable trip cost
      3) Depending on the policy, cancellation with the travel supplier must occur 48 or 72 hours before departure date

      Benefits may only cover between 50%-75% of the pre-paid, non-refundable trip cost.
      Jun 26,2017
      • ChristyT
        Photo
        She was hospitalized. So thanks for your words trying make it sound so much better than it is! Your whole service is a farce and a money making scheme. You're not here to insure anything. LESSON LEARNED!!
        Jun 27,2017
        • Melissa J.
          Photo
          We are sorry that you were dissatisfied with your claim experience. InsureMyTrip does offer a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. You can request a Customer Advocate by calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
          Jun 27,2017
Allianz Global Assistance Classic
The cost seems a bit high since I am sure that a strong majority of people never need to file a claim. The car rental option should have a higher maximum value. $40,000 does not cover a decent rental vehicle.
Donald G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
Due to Hurricane Matthew, we rescheduled our trip to Disney, a few days later than originally planned. Because we had not filed a claim from the first dates, they kindly extended the policy to fit the new dates with no extra charge. The whole trip was cancelled due to the inability to get flights to meet our updated bookings. No fees incurred for cancellations, money refunded. So, the ONLY expense we incurred was the cost of the insurance on a trip we did not take! Don't suppose they would extend it again for December when we will try again.
Ella H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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