Travel Insurance Reviews Allianz Global Assistance OneTrip Basic

The Allianz Basic plan is designed for travelers who prefer affordable coverage, including trip cancellation, pre-existing medical condition coverage, lost/damaged baggage benefits, and 24-hour assistance. It's great for weekend getaways and overnight trips.

To learn more, see the Allianz OneTrip Basic product page.

Customers rated the Allianz Global Assistance OneTrip Basic plan
4.56 out of 5
3,076
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Allianz Global Assistance OneTrip Basic
Never had to use it! But I was glad to know we were covered if we did.
Lisa D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
Due to my father's death, we had to use the trip cancellation insurance. It was all done on-line within a couple of weeks with no problems whatsoever. All of our money was refunded. I will use Allianz for my future travel insurance needs.
Kent J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance OneTrip Basic
It was comforting to know that we would be covered in the event of an interruption since the cost of the trip was many times the cost of the insurance..
Irving A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Basic
I really can't evaluate the plan as thankfully, I did not have to use it.
David B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance OneTrip Basic
Unfortunately I had entered dates incorrectly when I purchased insurance plan for a trip that we were taking with my 93 year old mother. I had correct dates on her trip coverage, called week before our big trip and asked what cost would be to extend coverage on each end of travel for my husband and myself. Response was immediate, no problem not additional costs and have a great time!! Thank you so much, fortunately we had a perfect trip! Hugh relief to know that my "problem" was so easily corrected. Will use your insurance coverage again.
Donald S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance OneTrip Basic
We were blessed not to have to use this coverage, but I am happy we did have the coverage if needed.
David B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
I am in the process of filing a complaint with the Texas Department of Insurance. On June 20, I fell and fractured my pelvis in Paris. I was told that I did not need surgery, should lie down as much as possible, was given pain medication and released from the hospital that evening. On June 25, I contacted Allianz and requested that they upgrade me to business class for my flight home on July 1. I expeditiously supplied all information and documents Allianz requested. As of the date of my request, there were still business first seats available on my and my family’s return flight to Dallas. Notwithstanding that this request should have been a no-brainer and despite repeated pleas by me that they provide the requested upgrade, Allianz failed and refused to make a decision until 12 hours before my flight was due to leave, at which point there were no first or business class seats available. I was told that my choices were to wait around until at least July 3 (paying for the additional hotel nights myself), without any of my family to assist me during that period or I could “make my own arrangements.” Under the circumstances, I had no choice but to fly home on July 1 on my original coach ticket. I am now in an acute care nursing facility. Allianz failure to timely deal with my request for a covered service was a deliberate “running out of the clock” in order to avoid paying a legitimate claim.
Judith B. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Basic
Did not need to use the plan but since we were traveling in Africa it made us feel secure having it.
James P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Basic
It was a very competitive price for the coverage. I did have a claim with Allianz Global last year and was treated fairly therefore I had no hesitation with using them again for this trip.
Paul B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance OneTrip Basic
I was happy to have the peace of mind with this insurance.my husband had a visit to the er on the first day of travel! He wound up being okay, but we might very well needed to use it. Luckily we did not.
Donald L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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