Travel Insurance Reviews Allianz Global Assistance OneTrip Basic

The Allianz Basic plan is designed for travelers who prefer affordable coverage, including trip cancellation, pre-existing medical condition coverage, lost/damaged baggage benefits, and 24-hour assistance. It's great for weekend getaways and overnight trips.

To learn more, see the Allianz OneTrip Basic product page.

Customers rated the Allianz Global Assistance OneTrip Basic plan
4.57 out of 5
3,230
ratings and reviews
97%
recommended
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Filed claim
Allianz Global Assistance OneTrip Basic
insurance is always great when you don't have to use it.
Louise Ellen H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
Browsing and buying is a doddle. No reason to claim which is great, however, it's there for peace of mind.
Anne Nanette F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
The plan is reasonably priced & covers the basic items necessary.
Mary M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Basic
Although we did not submit a claim for this particular trip, we have in the past, and we have been very pleased with the service we received. The claim submission process was simple and efficient. Our doctor's office made a mistake on the claim form, resulting in partial payment. As soon as the correction was made, the remainder of the money was processed.
All in all, it was a very positive experience.
Shelley M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Basic
My husband and I purchased trip insurance for our volunteer research trip to Mongolia. The trip was cancelled by the tour operator due to the danger from extreme heat in the area. The tour operator refunded the cost of the tour, but we were still on the hook for the non-refundable airfare (more than $3000). Our Allianz policy included 100% trip cancellation for specific causes, including severe weather. We made a claim with Allianz and found the claim process cumbersome and frustrating. We were denied coverage initially and had to make several calls to find a claim evaluator who would speak with us honestly and tell us how to make an appeal. One of the claims evaluators we talked with lied to us, saying that our airfare would have only been covered only if the airline as well as the tour operator had cancelled our trip, in spite of the fact that our policy clearly stated the opposite. We called the sales dept pretending to be interested in a policy exactly like the one we had purchased and confirmed that the airfare should be covered. With significant help from the tour operator, in the form of additional letters explaining the circumstances, we filed an appeal and received coverage for the airfare.
So, we received the benefit that we were promised, but we were left bruised and battered by the Allianz claims process. They put up so many barriers that we could easily have abandoned the process and given up the coverage that we were due. My advice to anyone who makes a claim - get ready for a fight, and don't give up. It's not going to be easy.
Gail U. would not recommend this plan to a friend or relative.
5 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Basic
While I didn't ultimately need to file a claim, I thought I might...having fallen ill in an Eastern European country. It was great peace of mind to pull the declarations page out of my backpack and give it to my family "just in case" I had gotten worse and required more advanced care or medical evacuation. I highly recommend Insure My Trip as well as Allianz for more costly trips, especially with foreign destinations.
Lisa S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
I have used AGA 3 times. Never had to file a claim. Will continue to use AGA.
Douglas T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
Did not have to use insurance however was grateful to have it and will buy it again.
Patty A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Basic
Since no claim was filed it just provided peace of mind.
Steven C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Basic
I always purchase travel insurance, just in case. I have never needed to file a claim, luckily, but I have peace of mind knowing it's there if I need it. Very easy to purchase, reasonably priced, and great coverage. I would definitely recommend!
Angela R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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