Travel Insurance Reviews Allianz Global Assistance OneTrip Prime

The Allianz OneTrip Prime plan is a step up from the OneTrip Basic plan in that it has higher limits of coverage and a more robust list of covered reasons for trip cancellation and trip interruption. With features like comprehensive trip cancellation and primary emergency medical coverage, 24-hour travel assistance, and optional benefits to tailor the plan to your travel needs, the Allianz OneTrip Prime plan is a good plan for people or families going on vacation. Plus, kids 17 and under are covered for free when traveling with a parent or grandparent.

To learn more, see the Allianz OneTrip Prime product page.

Customers rated the Allianz Global Assistance OneTrip Prime plan
4.56 out of 5
1,433
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Allianz Global Assistance OneTrip Prime
Best insuranc that I didn't have to use. Why take chances.
MARK E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Prime
I thought that I might need to use my insurance plan so I called Allianz during the trip to seek guidance. I was quickly connected to a representative who was very helpful and clearly laid out my coverage, options, and next steps. As it turned out, I did not need to use my insurance, but I appreciated that calm, clear guidance was readily available to me.
Stephanie M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Prime
My concern with Allianz was the customer service I received when making the claim. The documentation needed for filling out the claim on-line was unclear. I called three different times asking for help in filing out the claim and each time I received vague answers as to what documentation I needed to submit. I had to figure that out on my own.
I never received notice when I needed to supply more documentation and only when I called did I get that information.
It says that you will get a response to your claim in 7 to 10 days but every time I sent in more documentation the "clock" started again and it actually took over a month to be reimbursed.
Mark H. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Prime
Health issue prevented me travelling.
I was charged $200 fee to cancel airline tix. I was not reimbursed this extra cost.
I was refunded airline tix price ~ $1313 after ~30 days and several paperwork submissions.
Norval G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Prime
It is hard to say how good or bad the insurance is because I didn't have to file a claim to know if it was worth it. Trip insurance seems pretty expensive, but you stand to lose a lot more if you don't purchase it.
Kathy H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Prime
No problems on our end. Everything we needed was covered.
David D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Prime
So glad I did NOT have to file a claim, but had peace of mind and a backup plan w/Alliance if I needed to!
Cheryl M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Prime
similar plans are less costly. Still we signed up here because of name recognition.
Dilip P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Prime
We missed our connecting flight due to bad weather. I called Allianz and was told I could file a claim online after returning from our trip. It was easy to fill in the online information and the instructions for submitting documentation were very clear. We were reimbursed for our dinner and hotel stay at the airport. We were also reimbursed for the day that we missed at the all-inclusive resort. It was a no-hassle claim process. I gladly recommend Allianz trip insurance.
Judith F. would recommend this plan to a friend or relative.
5 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Prime
Prompt and fair processing of my dental emergency claim!
Marcia B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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