Travel Insurance Reviews Allianz Global Assistance OneTrip Prime

The Allianz OneTrip Prime plan is a step up from the OneTrip Basic plan in that it has higher limits of coverage and a more robust list of covered reasons for trip cancellation and trip interruption. With features like comprehensive trip cancellation and primary emergency medical coverage, 24-hour travel assistance, and optional benefits to tailor the plan to your travel needs, the Allianz OneTrip Prime plan is a good plan for people or families going on vacation. Plus, kids 17 and under are covered for free when traveling with a parent or grandparent.

To learn more, see the Allianz OneTrip Prime product page.

Customers rated the Allianz Global Assistance OneTrip Prime plan
4.57 out of 5
1,439
ratings and reviews
98%
recommended
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Cruise
Filed claim
Allianz Global Assistance OneTrip Prime
Fortunately, I didn’t have to use the plan, but it was certainly nice knowing that it was there.
Sharon T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Prime
I honestly did not read everything but took all the information with me. I guess, I could have read and, should have read it on the plane.
Clay B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance OneTrip Prime
Best insuranc that I didn't have to use. Why take chances.
MARK E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Prime
I thought that I might need to use my insurance plan so I called Allianz during the trip to seek guidance. I was quickly connected to a representative who was very helpful and clearly laid out my coverage, options, and next steps. As it turned out, I did not need to use my insurance, but I appreciated that calm, clear guidance was readily available to me.
Stephanie M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Prime
My concern with Allianz was the customer service I received when making the claim. The documentation needed for filling out the claim on-line was unclear. I called three different times asking for help in filing out the claim and each time I received vague answers as to what documentation I needed to submit. I had to figure that out on my own.
I never received notice when I needed to supply more documentation and only when I called did I get that information.
It says that you will get a response to your claim in 7 to 10 days but every time I sent in more documentation the "clock" started again and it actually took over a month to be reimbursed.
Mark H. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Prime
Health issue prevented me travelling.
I was charged $200 fee to cancel airline tix. I was not reimbursed this extra cost.
I was refunded airline tix price ~ $1313 after ~30 days and several paperwork submissions.
Norval G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Prime
It is hard to say how good or bad the insurance is because I didn't have to file a claim to know if it was worth it. Trip insurance seems pretty expensive, but you stand to lose a lot more if you don't purchase it.
Kathy H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Prime
No problems on our end. Everything we needed was covered.
David D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Prime
So glad I did NOT have to file a claim, but had peace of mind and a backup plan w/Alliance if I needed to!
Cheryl M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Prime
similar plans are less costly. Still we signed up here because of name recognition.
Dilip P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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