Travel Insurance Reviews Allianz Global Assistance OneTrip Prime

The Allianz OneTrip Prime plan is a step up from the OneTrip Basic plan in that it has higher limits of coverage and a more robust list of covered reasons for trip cancellation and trip interruption. With features like comprehensive trip cancellation and primary emergency medical coverage, 24-hour travel assistance, and optional benefits to tailor the plan to your travel needs, the Allianz OneTrip Prime plan is a good plan for people or families going on vacation. Plus, kids 17 and under are covered for free when traveling with a parent or grandparent.

To learn more, see the Allianz OneTrip Prime product page.

Customers rated the Allianz Global Assistance OneTrip Prime plan
4.56 out of 5
1,433
ratings and reviews
98%
recommended
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Cruise
Filed claim
Allianz Global Assistance OneTrip Prime
Highly recommend Allianz Travel insurance !!
William H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance OneTrip Prime
After a checked baggage delay of 17 days to Munich, Germany by KLM airlines, the ALLIANZ/Jefferson processing of our claim took 24 days !! This is an unreasonably slow claim processing when all facts are clear and proven with documentation.
You have to react much more promptly, with your live employee interaction, not just text menus from your computer which do not imply claim processing progress.
We are long-time customers, shareholders in the German ALLIANZ parent company in Munich and are not happy with your claim processing.
Wolfgang E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. Based on your review, it appears you took the steps that we would have recommended, but we do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Dec 11,2017
Allianz Global Assistance OneTrip Prime
Since I did not use the plan it is not easy to rate it. However, I will continue to use it as long as I go on international travels
Kojo L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Prime
I’m glad I didn’t need to use it and can only hope it would have covered everything, had I needed it.
Karen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Prime
Have purchased and never had to use it. I find travel insurance to be way overpriced for the lack of use by probaby 90% of the population. I am also aware of another insurance program that can't be purchased in California, but can in other states, and other parts of the world, that will send in a plane to evacuate people in case of a terriorist problem.
carol f. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Prime
Great customer service, coverage and peace of mind.
Stacy C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance OneTrip Prime
No problems because we didn't need assistance, not exactly a good review method. In the past our problem with Allianz was the fact that their 800 line representative was useless and this has turned me off on all such plans. You can't judge them until you need them, and then it's too late.
Douglas T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance OneTrip Prime
I actually had to use the insurance to be air evacuated out of the Bahamas back to the states. It was a bit difficult to get a hold of them at first trying to call collect which may have n ot been their fault as communication from freeport was sketchy, but after we did they did everything they could to get me back for medical care asap. They got me back to the states by a medical jet, got me medical care at a stateside hospital and then got me back to my car...

Thank you ALLIANZ
Adam R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Prime
I was lucky enough not to encounter any problems during my trip. The insurance gave me peace of mind at a reasonable cost.
Raija R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Prime
We did not need to make any claim so it is not clear how well the policy works! We were glad we had the policy though as it appears we could easily have needed it.
James Q. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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