Travel Insurance Reviews April

APRIL Travel Protection, part of the APRIL Group (founded in 1988 in France), is a company that designs, markets and sells various insurance and assistance solutions. APRIL clients are serviced by their own Global Assistance Network with offices strategically located in over 40 countries.

Learn more about APRIL Travel Protection.

Customers rated April Travel Protection
4.57 out of 5
583
ratings and reviews
97%
recommended
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Cruise
Filed claim
April Travel Protection Choice
I didn't have the need to file a claim...that's the only time you can truly say if buying insurance was worth the money. I wish these survey's would only be sent to those filing claims, then we can really get an idea of the product we are purchasing is worth the money.
Jaime F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
Although it took some time to process my claim, I was notified every step of the way -- that my claim was received, that it was being processed, how much i would be reiumbursed (exactly what I claimed), and when the check would be sent to me. I would most certainly recommend April Travel Protection to any and all travelers.
Susan J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
April Travel Protection Choice
I think there were cheaper alternatives with same coverage. I didn't have to make a claim so of course I can't say anything about the plan benefits!
Beth H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
Great service.
Perhaps a call from you at some point would instill more confidence since all of this was done on line.
Otherwise, all is good.
Shiel E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
had no occasion to use the coverage.
Stephen O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
April Travel Protection Choice Family Plan
I contacted April when I got locked out of my rental car to see if my policy covered locksmith services and did not receive any call back from the company. I later found out I did not have coverage for locksmiths on my policy but I would have appreciated a return phone call.
Susan H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
Gave me piece of mind knowing if something should happen while in Mexico we would be covered.
Roy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
April Travel Protection Choice
Plan was reasonably priced. I was happy not to have used it, but I felt confident that I had it just in case.
Dawanna D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
April Travel Protection Choice
Sorry no response
KENNETH B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
April Travel Protection Choice
First the good: The coverage was reasonably priced; the Company paid the Doctor and the Hospital for the emergency surgery and hospital recovery treatment; the Company refunded the million peso up front deposit that I had to make when were were evacuated to the hospital; and the Company got us air tickets to get home because the tour had moved on when the Dr released my wife to travel.
To Be Improved would include: keeping us informed of progress on our return air tickets - we spent several days frantically calling and emailing the Company, and cooling our heels in a hotel after release from the hospital, even though the release date had been sent to them two days in advance of discharge; employing a claims processor who could read and understand the claim submittal back-up information, and who would ask me questions if she didn't understand, rather than first paying for one person instead of two and paying at the wrong country's exchange rate, then later having to correct these errors and make a second payment.
Bruce D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for this review. April Travel Protection, as well as our other companies, always appreciate your comments. It is especially useful to April since you took the time to list the pros and cons of the experience, while pointing out that April was there when you needed them.
    Mar 17,2017
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