Travel Insurance Reviews April

APRIL Travel Protection, part of the APRIL Group (founded in 1988 in France), is a company that designs, markets and sells various insurance and assistance solutions. APRIL clients are serviced by their own Global Assistance Network with offices strategically located in over 40 countries.

Learn more about APRIL Travel Protection.

Customers rated April Travel Protection
4.56 out of 5
1,237
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
April Travel Protection Choice
Directions for documents needed for claim ( trip cancellation) were not clear but when I contacted them it was clear what was needed. I am very satisfied with April and would use them again.
Rosemary P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
The amount of paperwork was a bit of a hassle, but my claim was paid in full once it was all submitted
alfred z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
On the return flight to Chicago our checked bags did not arrive with us. Email the insurance to notify them of the problem. The bags had luggage tags that the insurance company gave us. The insurance company emailed me back that since I was home there was not coverage on the bags.
Bruce D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Unfortunately, none of our Comprehensive plans, including April Travel Protection, provide Baggage Delay reimbursement once you have returned home.

    According to your policy:
    "We will pay You, up to the maximum shown on the Schedule of Benefits, if Your Checked Baggage is delayed or misdirected by a Common Carrier for more than 24 hours, while on a Covered Trip.

    If Your Checked Baggage is delayed after You have reached Your destination and the Common Carrier makes a charge for delivery,
    We will pay the reasonable cost up to the Baggage Delivery Maximum Benefit shown on the Schedule of Benefits to deliver Your Checked Baggage to Your Destination. A copy of the delivery invoice and verification of the delay or misdirection by the Common Carrier must be submitted with the claim.

    You must be a ticketed passenger on a Common Carrier. All claims must be verified by the Common Carrier who must certify the delay or misdirection and receipts for the purchase or replacement of necessary personal effects must accompany any claim."
    Oct 04,2018
April Travel Protection Choice
It’s hard to rate it since I had no claim.
Richard K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
I have been purchasing the travel protection plan from InsureMYTrip for several years and have always been happy with the great assistance of the staff who help me in selecting the right plan suitable to my needs.
Rusi T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
April Travel Protection Choice
Although I have never filed a claim, I appreciated that just before the trip, you sent the pertinent information that I needed in order to file a claim including the phone number.
Helen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
April Travel Protection Choice
The process to submit a claim was easy, however, the process for them to review the documentation was lengthy and exceeded their SLAs. I had to perform multiple follow ups before they competed their review. However, once complete, they had no follow up questions with my claim documentarion and promptly sent a check.
Ellen C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
April Travel Protection Choice
Unfortunately I became ill so could not go on my planned trip. I contacted April, they emailed me the necessary forms which were easy to understand and complete. I mailed them and received payment very promptly. The agent assigned to my case was very helpful and efficient.
Judith T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
The trip went well and I did not need to file a claim. I am not a fan of travel insurance but this policy covered what I needed and at an affordable price. Since I did not file a claim, not sure how it would have been handled.
Rhonda A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
We filed a claim with April because of an injury that made us cut our trip short. While it took about ten weeks for the claim to be processed, in the end, April covered all of our losses without our having to appeal. While the turnaround time on the claim was longer than we were made to expect, we were quite satisfied with how our claim was handled and would certainly turn to them again for travel insurance needs.
Gary M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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