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Travel Insurance Reviews April

APRIL Travel Protection, part of the APRIL Group (founded in 1988 in France), is a company that designs, markets and sells various insurance and assistance solutions. APRIL clients are serviced by their own Global Assistance Network with offices strategically located in over 40 countries.

Learn more about APRIL Travel Protection.

Customers who have visited Ecuador rated April Travel Protection
4.14 out of 5
19
ratings and reviews
94%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
April Travel Protection APRIL Cruise
We almost had to use the coverage as my husband was in the hospital for 12 days from complications from routine surgery. But we didn't. I really can't say whether anything was good coverage wise as we didn't use it. But, it was easy to communicate with them. As to price, this is the first time on a trip I had ever gotten insurance and frankly I had sticker price shock. We have had friends who did need to use their insurance and they were glad they had gotten it.
Laurel F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback. We're glad to hear that your husband was well enough to travel to Ecuador.

    Sorry about the sticker shock but premiums are generally based on the age of the travelers, trip cost and length of trip.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Feb 04,2020
The trip included a
cruise
tour
April Travel Protection Choice
CANCELLED THE TRIP AND FILED A CLAIM, WHICH THEY SAID WOULD TAKE 45 DAYS TOOK ABOUT 35 BUT THEY DIDN'T QUESTION MY SUBMITTLE AND I WAS PAID IN FULL. BASED ON MY EXPREIENCE I WOULD USE YOUR SERVICE AGAIN! NOT THAT I'D WISH TO CANCEL ANOTHER TRIP BECAUSE MY WIFE WAS TOO SICK TO TRAVEL. THANKS
JAMES B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
April Travel Protection Choice
Had my phone stolen in Ecuador. Spent a lot of time filing a claim and submitting police report and necessary paperwork only to be told that phones are not covered in the fine print. Spoke to more than one customer service rep and none of them mentioned it and let me proceed with wasting my time. In the end I was upset because the phone was not covered but also because I felt I had been misled into wasting time and effort. Turns out there is a lot of stuff that isn't covered so BEWARE:

The following exclusions apply to Baggage Delay / Baggage Delivery, Baggage / Personal Effects, Baggage / Personal Effects – Business Equipment, and Baggage / Personal Effects – Sports Equipment. We will not provide benefits for any loss or damage to:
1. animals;
2. automobiles and automobile equipment, boats or other vehicles or conveyances; trailers, motors, motorcycles, or aircraft;
3. bicycles (except when checked as Baggage with a Common Carrier); 4. eye glasses, sunglasses or contact lenses;
5. artificial teeth and dental bridges; hearing aids; prosthetic limbs;
6. keys, money, stamps, securities and documents; tickets;
7. art objects and musical instruments;
8. consumables including medicines, perfumes, cosmetics, and perishables;
9. professional or occupational equipment or property, whether or not electronic Business Equipment; 10. telephones,computerhardwareorsoftware;or
11. propertyillegallyacquired,kept,storedortransported.
Howard B. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We certainly can understand your frustration. As you indicated, it does take time to file so it can be extremely frustrating when that claim is ultimately denied.
    Apr 03,2017
The trip included a
cruise
tour
April Travel Protection Choice
I think there were cheaper alternatives with same coverage. I didn't have to make a claim so of course I can't say anything about the plan benefits!
Beth H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
April Travel Protection Choice
I called the 800 number and had an friendly and personalized conversation with someone who helped me with a plan that had exactly what I needed and nothing I did not need.

I am grateful that my trip went smoothly and I did not need to make a claim but I felt very comfortable knowing I had the coverage.
Charlotte J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
April Travel Protection Choice
I seldom have needed to insure a trip, but with this trip costing in excess of $15K I felt it prudent. That being said, I really have no experience of what such protection should cost. It added another significant cost to an already expensive trip. Was it a fair price? I do not really have the experience to truly state yea or nay. In comparison with other such travel protection plans I got more for my money than it appeared I could get elsewhere. I did not have any incidents that made the coverage necessary, but I was glad to have it.
Richard M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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