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Travel Insurance Reviews April

APRIL Travel Protection, part of the APRIL Group (founded in 1988 in France), is a company that designs, markets and sells various insurance and assistance solutions. APRIL clients are serviced by their own Global Assistance Network with offices strategically located in over 40 countries.

Learn more about APRIL Travel Protection.

Customers who have visited Japan rated April Travel Protection
4.49 out of 5
29
ratings and reviews
89%
recommended
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Cruise
Filed claim
The trip included a
cruise
April Travel Protection APRIL Cruise
After this experience, I will never purchase travel insurance ever again. They covered absolutely nothing. It took forever for the review process. The questions asked during the review process didn't make any sense. And after all the deal, they cover absolutely nothing. I'd heard it was a waste of money. I know what they are talking about now.
Joseph V. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Megan
    Photo
    Thank you for your feedback.

    All travelers that purchase a policy through InsureMyTrip have access to our Anytime Advocates® program. This unique program is designed to save our travelers time and money by contacting the travel insurance provider directly to smooth out any kinks in the claims process. The InsureMyTrip Anytime Advocates® will help any customer with:
    Claims assistance
    Receive expert advice on how to navigate the claims process and file a claim properly with your travel insurance provider.
    Dispute resolution
    Anytime Advocates® will check the status of a claim. If a claim is denied, an advocate will work on behalf of the customer to learn why or to help with the appeal process.
    Sep 21,2020
April Travel Protection Choice
The rep that assisted me was very knowledgeable, helpful and a pleasure to work with. She is an asset to your company.
Danielle G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
April Travel Protection Choice
You never know how good an insurance policy is until you file a claim, and I haven't. But the coverage and price and documentation were exceptional. I hope never to need it, but it's good to have.
CHRISTIAN W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
April Travel Protection Choice
I bought a basic plan that included ~$700 worth of dental and when I called in I was told that the plan didn't cover my toothache due to wisdom tooth pain that started while I was there. This would be fine, except associate Janet was not interested in problem-solving or coming up with alternative solutions, and the phone call we had was one of the most unpleasant I've had in awhile. I won't be recommending this insurance company because of that phone call.
Alexandra G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing your feedback on this plan.

    We are sorry hear that you are dissatisfied with the services that you received from the insurance company while traveling. We have forwarded this information to April Travel Protection to look into this matter further. If you would like additional assistance with your claim, please feel free to reach out to our Advocate department at 1-800-487-4722.
    Jul 31,2017
The trip included a
tour
April Travel Protection Choice
Excessive insurance cost for a little peace of mind. Next time, I won't bother with it. I hope you all got to have a nice party on my donation.
David C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comment which many of your fellow travelers may appreciate. We are also happy to hear that you had no issues during your trip. However, it is unfortunate that the value of travel insurance is never truly appreciated until you have to use it.
    Jun 03,2017
The trip included a
tour
April Travel Protection Choice
Although it took some time to process my claim, I was notified every step of the way -- that my claim was received, that it was being processed, how much i would be reiumbursed (exactly what I claimed), and when the check would be sent to me. I would most certainly recommend April Travel Protection to any and all travelers.
Susan J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
April Travel Protection Choice Family Plan
I did not have to use the plan. However, I called them in advance of the trip, and they were helpful in answering all questions. They also provided me with names of hospitals in Japan that I could potentially go to, and they were comfortable working with.
HRISHIKESH K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
April Travel Protection Choice
We purchased this for trip to Japan. Reasonable price with good coverage though we didn't file any claim.
Kazue A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
April Travel Protection Choice Family Plan
That was easy and reasonable travel insurance.
Mie H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
April Travel Protection Choice
Did not need to file a claim but the price and coverage was better than all of the other options I looked at. All necessary documents were emailed to me immediately after purchase. It felt good to know we were protected on our honeymoon if anything were to happen.
Ted L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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