Travel Insurance Reviews April

APRIL Travel Protection, part of the APRIL Group (founded in 1988 in France), is a company that designs, markets and sells various insurance and assistance solutions. APRIL clients are serviced by their own Global Assistance Network with offices strategically located in over 40 countries.

Learn more about APRIL Travel Protection.

Customers who have visited Hawaii rated April Travel Protection
4.13 out of 5
21
ratings and reviews
76%
recommended
Sort by
Cruise
Filed claim
April Travel Protection Choice
Thankful that it wasn't used but grateful that it was therel
Seymour C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
April Travel Protection Choice
I filed a claim on 27 July 2017 but did not receive payment until 2 October 2017. This long of a wait is absolutely ridiculous. And no hurricanes had hit as of 27 July, so that is no excuse.
Daniel K. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Oct 09,2017
April Travel Protection Choice Family Plan
I contacted April when I got locked out of my rental car to see if my policy covered locksmith services and did not receive any call back from the company. I later found out I did not have coverage for locksmiths on my policy but I would have appreciated a return phone call.
Susan H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
April Travel Protection Choice
We had to cancel a 15-day Princess Cruises trip to Hawaii in October, 2016, just two days before sailing, because of a medical issue. The April Travel policy we had purchased reimbursed us for the out-of-pocket cruise fares very promptly (within a couple of weeks) and without any hassle. Fortunately, we had no other non-refundable costs. I will definitely use the April Travel Choice plan again if it is available the next time we plan a trip. One useful fact I learned from this experience was that the government taxes and port charges portion of a cruise fare ARE refundable when you cancel a cruise, so you may not need to insure these amounts.
Noel H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
April Travel Protection Choice
It was reassuring to know I had this coverage for a special trip.
Maxine T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
April Travel Protection Choice
The worse! took 4 months to find out that my claim was denied because my trip was cancelled 48 hrs prior and April insurance needs 72 hours to make the claim payable.
travis l. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
April Travel Protection Choice
We had to cancel the vacation due to health problems. Claim filed with April on 11/17/15. No response as of 12/16/15. 1/12/16, claim settled. Would use April again, all things being equal.
Clarence T. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.67)
  3. MedjetAssist
    (4.64)
  4. Nationwide
    (4.63)
  5. MEDEX
    (4.61)
  1. GeoBlue
    (4.70)
  2. Allianz Global Assistance
    (4.54)
  3. Crum & Forster - Travel Insured International
    (4.51)
  4. Travelex
    (4.50)
  5. John Hancock Insurance Agency, Inc.
    (4.48)