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Travel Insurance Reviews April

APRIL Travel Protection, part of the APRIL Group (founded in 1988 in France), is a company that designs, markets and sells various insurance and assistance solutions. APRIL clients are serviced by their own Global Assistance Network with offices strategically located in over 40 countries.

Learn more about APRIL Travel Protection.

Customers who have visited South Africa rated April Travel Protection
4.49 out of 5
25
ratings and reviews
92%
recommended
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Cruise
Filed claim
The trip included a
tour
April Travel Protection Choice
Fortunately we did not have to file a claim, so I can’t really comment on how good you are. But your prices are more reasonable than the plans provided by the tour company.
Philip H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
Fortunately we had no occasion to make use of any of the coverages.
Mark P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
I chose the 'cancel for any reason' option, and when I contacted a representative by phone, I was told my claim was valid, and would be paid. Once I was assigned a (different) representative for email contact, she told me my claim was not covered. I persisted and asked to have a claim form sent to me so I could file. In the end, it was, in fact, covered. If I had not been persistent, I would have lost hundreds of dollars.
Deana C. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. Based on your review, it appears you took the steps that we would have recommended, but we do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Aug 24,2017
The trip included a
tour
April Travel Protection Choice
We luckily didn't have to use the plan, so hard to judge the value. However, although very pricey, we were glad we had this in our back pocket in case we needed it.
claudia b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
Luckily didnt have to use it!
Penni D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
Great service.
Perhaps a call from you at some point would instill more confidence since all of this was done on line.
Otherwise, all is good.
Shiel E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
April Travel Protection Choice
Attempted to go to the doctor while abroad but the April representative I contacted wasn't listening to my request and sent me info for a doctor in a completely different part of the country. By the time they came up with any solution the situation had spiraled and I ended up having to take care of the matter on my own. Essentially this plan is a reimbursement plan-- you find your solution and pay out of pocket and they hypothetically reimburse you. It could take days before they'd find a solution that they'd pay for straight away.
Gabriella K. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
Fortunately we had no reason to use the insurance.
Joseph F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
I did not need the insurance, so I can not be sure I had all I might have wanted but I was willing to foot some of the bill. I was happy. If I needed help I was wondering how contact would go.
Robert C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
thank you
Marian B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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