Travel Insurance Reviews April

APRIL Travel Protection, part of the APRIL Group (founded in 1988 in France), is a company that designs, markets and sells various insurance and assistance solutions. APRIL clients are serviced by their own Global Assistance Network with offices strategically located in over 40 countries.

Learn more about APRIL Travel Protection.

Customers rated April Travel Protection
4.56 out of 5
1,106
ratings and reviews
95%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
April Travel Protection Choice
Am not a frequent overseas traveler; therefore, since you have a 24-7 response line, can you just have that telephone no. shown, along with the "key strokes" that are necessary to call that no. from anywhere in the world? That way, I can have it on "speed dial" in case of an emergency.
Ah H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Kyle
    Photo
    Thank you for providing this feedback on your policy.

    After you complete your purchase, you would receive two separate confirmation emails. The first email would be from your insurance provider, which would provide you with the full certificate of your policy, your schedule of benefits and your contact information. The second email would come from us at InsureMyTrip.com. We provide you a breakdown of your coverage, the details of your trip and your contact information, including your 24-hour assistance phone number. We recommend that you print out and take this confirmation email with you when traveling.

    Please feel free to contact us if you have any further questions in regards to your documentation. We are open 7 days a week and can be reached at 1-800-487-4722.
    Aug 30,2017
April Travel Protection Choice
We had no problems this trip, but two years ago we had a medical issue on a trip you insured and everything we expected was covered and more. We will continue to us your service in the future.
Claire B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
April Travel Protection Choice
Since I didn't have to use it, fortunately, I can't speak to how well they would respond to a claim. But it did give me peace of mind.
Lillian S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
April Travel Protection Choice Family Plan
Ability to price shop and compare options was very helpful. Having the insurance provided peace of mind. We were a family group of 7, ages 7 to 83, so we like to be prepared for the unexpected.
Monica S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
April Travel Protection Choice
Getting a Travel Protection Plan such as the April Travel Protection Choice Plan gives us peace of mind when we travel. A low cost value that gives us protection where ever we travel knowing that should anything happen to either of us we have the protection. We wouldn't travel anywhere without it.
Robert R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
April Travel Protection Choice
I did not need to make a claim so I really can't provide a review of the claims customer service. It was as easy to purchase the policy online as it is to make any other online purchase and I thought the value for the coverage was reasonable.
Courtney P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
April Travel Protection Choice
Had a minor medical incident in Ireland and had to file a claim. Quick and easy. Accomplished with a phone call and filling out a simple form. Received full payment yesterday. Would definitely use this company again!
Kathleen G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
April Travel Protection Choice
buying the insurance gave me peace of mind. price and coverage were good. would buy it again.
Angel F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
I chose the 'cancel for any reason' option, and when I contacted a representative by phone, I was told my claim was valid, and would be paid. Once I was assigned a (different) representative for email contact, she told me my claim was not covered. I persisted and asked to have a claim form sent to me so I could file. In the end, it was, in fact, covered. If I had not been persistent, I would have lost hundreds of dollars.
Deana C. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. Based on your review, it appears you took the steps that we would have recommended, but we do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Aug 24,2017
The trip included a
cruise
tour
April Travel Protection Choice
We had no issues, our 2 week trip went as planned and we had no need to file any claim. We had peace of mind knowing our trip was covered IF needed for any reason.
Marilyn B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.68)
  3. Nationwide
    (4.64)
  4. MedjetAssist
    (4.62)
  5. MEDEX
    (4.61)
  1. GeoBlue
    (4.67)
  2. IMT Services
    (4.63)
  3. Berkshire Hathaway Travel Protection
    (4.54)
  4. Allianz Global Assistance
    (4.53)
  5. Crum & Forster - Travel Insured International
    (4.52)