Travel Insurance Reviews GoReady
GoReady Insurance, part of the APRIL Group (founded in 1988 in France), is a company that designs, markets and sells various insurance and assistance solutions. GoReady Insurance clients are serviced by their own Global Assistance Network with offices strategically located in over 40 countries.
Learn more about GoReady Insurance.
GoReady Insurance
Choice
Even though we did not need to open a claim, the process was easy and I felt a good value to have peace of mind while abroad and using multiple modes of transportation while traveling across six borders. I was especially happy to have rental car insurance coverage of $50,000 and ample coverage for our personal belongings which would have been expensive to replace without insurance if they were lost by the airline.
Paul H. would
recommend this plan to a friend or relative.
The trip included a
cruise
GoReady Insurance
Choice
You never know how good an insurance policy is until you file a claim, and I haven't. But the coverage and price and documentation were exceptional. I hope never to need it, but it's good to have.
CHRISTIAN W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
GoReady Insurance
Choice
Our trip went as planned, so it's hard to say how the company would have performed if we had to use the policy. But they were above board, clear and accurate in their processing of the application and ithe price was definitely competitive.
James D. would
recommend this plan to a friend or relative.
GoReady Insurance
Choice
The customer service personnel were very helpful
Sharyn L. would
recommend this plan to a friend or relative.
GoReady Insurance
Choice
Thankfully I did not need to file a claim, but it gave me piece of mind.
DOROTHY C. would
recommend this plan to a friend or relative.
GoReady Insurance
Choice
I filed a claim on July 25, 2017 and this morning, October 9, 2017 I finally received a determination on my claim, whereby April denied fully one-half of my submitted claim. It took this company 54 business days to review and ultimately reject one-half of the claim (they originally said it would be processed within 30 days of my claim submission). I started inquiring weeks ago regarding the delay but never received satisfactory responses. One specific expense I submitted I believe was clearly covered under the terms of the policy and plan to appeal it, and if an unsatisfactory resolution is received I will escalate to my state insurance commission. Another part of the claim, which were expenses incurred for having frequent miles reinstated, apparently was not allowable under the terms of the policy since I cancelled for any reason, whereby there is a loophole that allows them to deny payment on those expenses. Check the policies of the different companies if cancel for any reason is important to you - I am finding out now that many insurers do pay on FF reinstatement fee claims, as should be standard, since those are hard costs the traveler has to pay to make themselves whole. I honestly would have been better off paying for my airline tickets rather than using miles, as hopefully April might have paid on that...instead they gladly denied my FF mileage reinstatement claim. I would never do business with this company again and I would encourage you not do business with them either if you want a fair and timely claims process to happen should the need arise to make a claim. Very dissatisfied with every aspect of my dealings with this company. Unfortunately you get what you pay for, so bad on me but shame on them.
GLEN P. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel and that you are dissatisfied with your claim experience. Thank you for allowing InsureMyTrip to advocate on your behalf. Initially, some expenses were denied because they were not recognized as a “Travel Supplier". We were so glad to hear that after an appeal, the claims management did decide to allow an exception in this case. We look forward to assisting you in the future.Dec 11,2017
The trip included a
cruise
GoReady Insurance
Choice
The plan seemed to be pretty comprehensive in it's coverage and at a competitive price. Fortunately, we didn't need the coverages purchased, however, that may be the only true way to evaluate the company, by seeing how they react to claims.
ALAN K. would
recommend this plan to a friend or relative.
The trip included a
tour
GoReady Insurance
Choice
Thankful we didn't need to use it!
David D. would
recommend this plan to a friend or relative.
GoReady Insurance
Choice
Can't rate as I did not file a claim.
James O. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
GoReady Insurance
Choice
I filed a claim on 27 July 2017 but did not receive payment until 2 October 2017. This long of a wait is absolutely ridiculous. And no hurricanes had hit as of 27 July, so that is no excuse.
Daniel K. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Oct 09,2017