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Travel Insurance Reviews April

APRIL Travel Protection, part of the APRIL Group (founded in 1988 in France), is a company that designs, markets and sells various insurance and assistance solutions. APRIL clients are serviced by their own Global Assistance Network with offices strategically located in over 40 countries.

Learn more about APRIL Travel Protection.

Customers who have visited the Netherlands rated April Travel Protection
4.54 out of 5
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Filed claim
The trip included a
April Travel Protection Choice
Good insurance plan and up front service,. When I called to find out how to make a claim I was told I would receive a claim form by email. Nothing arrived. Called again -- nothing arrived. Third time they finally sent the claim form. Filled it out and sent it in. No response. Waited a month, nothing. No confirmation of receipt (I sent it certified so I knew they received it); no acknowledgement they were processing the claim, nothing. Sent an email asking what the status was about 5 weeks after I sent in the claim. A day or two later I received an email saying it was complete and they were sending the check. I did receive full payment (it was a small claim, under $200), but I was not satisfied with the customer service. I felt as if they were ignoring me and hoping I would just go away.
Kathryn J. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Note: This review is for an earlier version of the plan.
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