Travel Insurance Reviews April

APRIL Travel Protection, part of the APRIL Group (founded in 1988 in France), is a company that designs, markets and sells various insurance and assistance solutions. APRIL clients are serviced by their own Global Assistance Network with offices strategically located in over 40 countries.

Learn more about APRIL Travel Protection.

Customers rated April Travel Protection
4.56 out of 5
1,194
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
April Travel Protection Choice
Absolutely the best coverage you can get for an affordable price with 5 Star customer service.
Terry M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
Easy to sign up. Confidence in coverage. Reminders as trip approached. No hitch. A great plan.
Thank you!
Kathleen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
April Travel Protection Choice
I understand that the insurance company is based out of Miami and there were two hurricanes back to back. However, I had to send my claim in twice because they said they didn't get the first one. I just forwarded the original email to show it was previously sent. The countdown was started on their end based on the second email. This started their timer a week later than originally submitted. They then arbitrarily changed their deadline from 30 business days to 45 business days. I didn't receive an email about this. A blast email could have been sent to everyone who had filed a claim. While they paid my claim for what I expected, I felt that communication from the insurer was very poor. This is a major negative in my opinion.
Jacqueline B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
The premiums could have been cheaper.
INA L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    Each Company will base the premiums of their plans by 3 main factors; (1) the ages of the travelers, (2) the length of your trip from home to home and (3) the total cost of your pre-paid trip cost. As the traveler's ages change, trip costs increase or event the length of the trip is extended, the prices will also change accordingly

    Please feel free to give us a call when you plan your next trip. We have licensed agents available 7 days a week to help find the best policy for you, at the lowest premium. We can be reached at 1-800-487-4722.
    Nov 07,2017
The trip included a
cruise
tour
April Travel Protection Choice
Did not use insurance so unable to evaluate your service.
Thomas T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
It was great to know that if anything happened to my vacation, flight, baggage or myself that I was covered. The next time I travel abroad, I will definitely use Insure My Trip again--thank you!
Kara F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
April Travel Protection Choice
We didn't need to use it, so it is hard to rate it. Getting the policy was easy. We like that it was first-payer as opposed to second-payer.


I am unable to comment on the claims service, which would have been the important part.
David O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
April Travel Protection Choice
We had no reason to file for assistance. I believe if we had a need we would have had it covered.
Melvin S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
April Travel Protection Choice Family Plan
Since there were 10 of us to insure, I was always nervous to think that that many might not all be able to make the trip like we were supposed to. Thankfully, we all stayed healthy and safe and enjoyed our trip, especially since we had the peace of mind that we had insurance. Nice people to work with.
Maco F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
World Expeditions cancelled my trip to Madagascar because of a serious outbreak of pneumonic plague. April stated that I wasn't covered if I didn't go because the island wasn't totally quarantined. BUT if I DID decide to go they ALSO told me I wasn't covered because I was aware of the risk before going. THAT is a catch 22 that sounds like over reaching to me and I am following up with a complaint to the Commissioner of Insurance New York State.
Mary C. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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