Call us

Travel Insurance Reviews April Choice

Along with all the standard coverages offered, the APRIL Choice plan provides many options to fit your travel needs. These options are Cancel for Any Reason, Cancel for Work Reasons and also an option to upgrade your Trip Cancellation coverage.

To lean more, see the APRIL Travel Protection Choice product page.

Customers who have visited Lithuania rated the April Travel Protection Choice plan
4.60 out of 5
3
ratings and reviews
100%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
April Travel Protection Choice
When I purchased this policy, it was one of the least expensive of the many that I looked at with comparable coverage so that is why I continue to recommend the April Travel Protection Plan. However, buyer beware that processing times for claims submitted is not efficient or quick as my recent experience shows.
We had a small $120 medical claim for a doctor visit to my hotel room in Germany. I was too sick to leave the room so our B&B contacted a clinic for the doctor to visit me. The Dr. gave me 2 documents, one verifying my personal information, the diagnosis and the amount "liquidated" to pay for the visit and the second one was medical documentation on my condition and treatment given. It took 72 days to get reimbursed on the claim even though all documentation initially requested by the insurer was provided and the claim was filed promptly upon my return. The insurer used a 3rd party processing company which may have slowed everything down. At about 45 days after claim, I called an April customer service representative when I didn't hear anything on the status of the claim. Once that person got involved, it seemed to move the process along or at least to the desk of the 3rd party processor. And if you have any claims make sure you not only keep all receipts and documentation, but those receipts must specifically state the amount billed was "paid", especially if you pay in cash and not by credit card, as we had to do with the Dr visit to our hotel room. The doctor hand wrote the receipt with the amount noted as"liquidated" which wasn't enough proof to them that I had paid. (Doesn't liquidated mean "paid"?) Eventually, it was resolved after the processor contacted the B&B. I assume it was it to "verify" my illness or possibly the requirement that I had to pay in cash? Having said all of the above, I am not sure if the claims processing time or procedures are "par for the course" for travel insurance claims. I am satisfied that the claim was paid, but it took a lot more time, effort and followup than I think it should have on an uncomplicated and small dollar claim.
Maureen D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
April Travel Protection Choice
Didn't need it. But having it gave us peace of mind.
Charles C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Medjet
    (4.65)
  4. Nationwide
    (4.64)
  5. Berkshire Hathaway Travel Protection
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.72)
  2. GeoBlue
    (4.63)
  3. Travelex
    (4.55)
  4. John Hancock Insurance Agency, Inc.
    (4.49)
  5. Crum & Forster - Travel Insured International
    (4.47)