Travel Insurance Reviews April Choice Family

The APRIL Choice Family plan is available for families traveling with children. While a lower premium and all the benefits of the Choice plan, it's an economical choice for your travel needs.

To lean more, see the APRIL Travel Protection Choice Family product page.

Customers rated the April Travel Protection Choice Family Plan plan
4.50 out of 5
117
ratings and reviews
94%
recommended
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Cruise
Filed claim
April Travel Protection Choice Family Plan
I was very happy with purchasing a "Cancel For Any Reason" April Travel Protection plan.
I got injured before our ski trip and was limping around. I knew I couldn't enjoy skiing as initially planned because I could hardly walk. I contacted April insurance, who sent me a claim form to fill out. When I had questions about how to answer certain questions, April was happy to assist me in filling out the form. The insurance process went smoothly and I received the refund (75% of the trip cost, as was stated in my contract.) They do take about thirty days to process this, but I felt it was reasonable. (I did send them all my trip reservation information (emails) and the doctor's physical therapy paper for my injury, but since it was a cancel for any reason it might have worked without the doctor's info.)
Viviane L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
April Travel Protection Choice Family Plan
I really love the April Travel Protection plan. It is hands down, the best-priced plan for the level of coverage we want that I've found anywhere, period (and I've price-compared plans across other brokers, and directly from the various travel ins companies as well). This is not my first purchase of the April Travel Protection plan, but this is my first claim submitted (unfortunately) as a result of an injury suffered on our family cruise this past 2/2017. My 4 year old daughter fell in the children's splash area and split her chin, necessitating 3 stitches by the ship's doctor. We paid the medical fee onboard, and then came home and submitted a claim. The C/S rep was friendly over the phone, then immediately emailed me the necessary claim forms to initiate a claim. I filled everything out and submitted with the proper proof/documentation, and was told it could take up to 4 weeks. Where they fell a bit short was in communication with me after paperwork submission. Apparently, I had omitted my flight itinerary to prove actual travel, but did not hear from them via email or even a quick phone call to let me know. I had no contact from them whatsoever (be it a status update, or that they still needed documentation from me), and I finally called them back as the week 4 mark approached to check. THEN I was told the flight itinerary was still needed. But once I submitted that, I received my check within the week. April and the C/S rep could have been a bit more communicative between the underwriter and me, the client. But, payment was prompt and the claims process hassle-free (i.e., no crazy requests for excessive and unreasonable documentation, no impression given that the company didn't want to pay or was looking to over analyze claim requests). I submitted the claim, and got a check. I also submitted a claim for a lost personal item (the cruise lost my jacket), and also got a check for that very promptly (within one week of filing that separate claim). All in all, I found April easy to work with, and well-priced. They are also insuring our family's upcoming international trip to Asia, and I recently bought another April Travel Protection plan for the family for our cruise next year as well. I am definitely a repeat customer.
Sherrillyn L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice Family Plan
Thankfully, everything went as planned for our trip. But it was nice to know we had coverage, just in case.
Wendy P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice Family Plan
Since I didn't file a claim it is hard for me to supply a meaningful review.
MaryLynn C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
April Travel Protection Choice Family Plan
I contacted April when I got locked out of my rental car to see if my policy covered locksmith services and did not receive any call back from the company. I later found out I did not have coverage for locksmiths on my policy but I would have appreciated a return phone call.
Susan H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
April Travel Protection Choice Family Plan
Seemed reasonable priced for the coverage I needed. Can't really rate further than price and options as I didn't have to use it, thank goodness.
Shalini C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice Family Plan
The plan seemed great, but I can't truly attest to it as we never filed a claim so I don't know how that part of it would be. What I dealt with was good!
Joshua D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
April Travel Protection Choice Family Plan
This was fantastic. We had an incident while on vacation and had to take our daughter to a doctor and had to pay out of pocket for the visit. April had guided me through the process within 24 hours of notifying them, and I was informed that I'd receive the full amount as a refund within a week of filing the claim.

Perhaps my only complaint was that it was hard to navigate their rates and plans online, but when I called and set it up over the phone the rep was super helpful and got me exactly what I wanted for a very reasonable price.
ANDREW H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
April Travel Protection Choice Family Plan
They are the cheapest one with all the coverage I need. However, I didn't file any claim so I've no idea how good is the refund/service.

Again with some kind of protection definitely peace of mind when traveling onboard.
David K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
April Travel Protection Choice Family Plan
The coverage seemed adequate but, thankfully, I did not have to use it as the weather and my flights were on time.
Javed W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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