Call us

Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers rated Arch RoamRight
4.61 out of 5
2,078
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
Arch RoamRight Preferred
Our flight was delayed and we needed a hotel. then, our connecting flight was delayed so we rented a car to drive home to avoid another day away. When we tried to make a claim, it took 5 emails and I had to keep submitting various proof (seems to me that they were stalling to actually pay). In the end, they covered the hotel and the rental car - total claim was less than $300 and they covered less than that. Almost wasn't worth the hassle and back and forth to get the money they rightfully owed us. Never had this issue in the past and was disappointed in how it all worked out.
Lisa M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Preferred
Reasonable price and sufficient coverage.
Guy D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Arch RoamRight Elite
Never had to put it to use.
Thanks
James K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Preferred
I was under the impression that if we had to cancel for any reason (which is the plan we had) that we could do so. Getting paperwork, countless emails etc. was not what I had expected. My daughter could not make the trip due to her job situation and her husband being accepted into the fire academy. Due to the shortage of nurses, she was unable to obtain the paperwork (tried several times) because her supervisor was so overwhelmed with the work load. Needless to say, it did not get done and we lost $$. When you advertise for any reason, you should not have to go through hoops to get paperwork etc.
Christina P. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    The Cancel for Any Reason option truly allows you to cancel for any reason. The option does allow you to cancel your trip more than 48 hours prior to your scheduled departure date for other than a covered reason (which are reasons stated under Trip Cancellation in the Preferred policy).

    However, Cancel for Any Reason does not mean that there is no need for you to file the necessary paperwork. All insurance providers including RoamRight will still require:

    Claim Form,
    Trip Invoice/Confirmation
    Proof of payment and
    Documentation showing any received or expected settlements, refunds, or credits.

    However, you do not need to provide a reason to cancel the trip.

    Please feel free to call Customer Care at 800-487-4722 for additional information.
    Apr 16,2019
The trip included a
cruise
Arch RoamRight Preferred
Thank you for the opportunity to respond. Thankfully, I did not have to use the Arch Roam insurance on this trip, but just having the extensive coverage I had with them resulted in a stress-free trip. I will certainly use your service in June 2019 for a trip scheduled for Octobere 2019.
DONALD B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Preferred
Peace of mind doesn't have to be expensive. Easy coverage through the website. Cost effective.
Frank W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
Fortunately we didn't need to make a claim. However, if we had, I'm confident Arch RoamRight would have provided the support we expected.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
This policy was less expensive than the one that was offered by the company which I used to travel and had the same coverage.
Caroline S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
I have purchased travel insurance many times over the years, this is the first time I have had to file a claim. Arch Roam Right was very easy to use, quick to respond to I was reimbursed very quickly. I would definitely use the again.
Kathleen N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Arch RoamRight Preferred
After 30 plus cruises, this is the first time we have had to file a claim. My husband ended up in the hospital a few days before we were to leave for our cruise. Due his medical condition, we were unable to take this cruise. It was very easy to file a claim....all of the paperwork needed was available on-line. I talked to Arch RoamRight a couple times and they were very knowledgeable and supportive. Our claim was processed in a very timely manner, and I would not hesitate to purchase insurance from them again.
Betty B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.67)
  3. Medjet
    (4.64)
  4. Nationwide
    (4.64)
  5. Berkshire Hathaway Travel Protection
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.69)
  2. GeoBlue
    (4.63)
  3. Travelex
    (4.53)
  4. Crum & Forster - Travel Insured International
    (4.49)
  5. John Hancock Insurance Agency, Inc.
    (4.49)