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Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers who have visited Cuba rated Arch RoamRight
4.38 out of 5
35
ratings and reviews
94%
recommended
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Cruise
Filed claim
The trip included a
cruise
Arch RoamRight Essential
Got good coverage
Louise V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Preferred
I always make sure to contact InsureMyTrip and get the RoamRight plan before I travel anywhere. On a previous trip, our baggage was delayed in Italy for three days, and the claim process when we got home was easy. I travel happier, knowing that I'm covered.
Mindy S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review and for your RoamRight loyalty! We are happy were satisified with our claims process, and we look forward to continuing to help protect all your trips!

    Regards,
    The RoamRight Team
    May 14,2018
The trip included a
cruise
tour
Arch RoamRight Preferred
great prices and easy to use website
robert h. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Preferred
Did not need to file a claim, so not a real test of your service.
John P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for taking the time to leave a review. We hope through your purchase process and services before and during your trip that you felt confident in our dedication to ensuring all our travelers are protected. It is even true in the event of claims! We hope you had a nice trip and that you look to us when it is time for the next one.

    Regards,
    The RoamRight Team
    May 15,2017
Arch RoamRight Essential
We had great personal help in selecting a plan to meet our specific needs. Thank you.
Ruth D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear we were able to help you choose the best plan for you! We look forward to insuring your next trip.

    Regards,
    The RoamRight Team
    Apr 06,2017
The trip included a
cruise
tour
Arch RoamRight Essential
We felt well protected by the policy from your company and plan to use this company for future trips.
Larry D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for taking the time to leave a review. We are very happy to hear we helped you feel protected, and we look forward to protecting that next trip, as well! If you need anything, you know where to reach us!
    Oct 13,2016
Arch RoamRight Preferred
I purchased the RoamRight Preferred plan for traveling in Cuba. I had an unplanned large medical expense that I had to cover with cash because U.S. Credit cards are not accepted in Cuba. It took over a week of emails and phone calls to file a claim and get the expense covered. Given the logistics in Cuba, this was probably reasonable. I would just caution anyone purchasing a plan for Cuba that RoamRight did not seem very experienced in delivering services in Cuba despite selling a policy marketed for travel there. RoamRight did come through in the end with a satisfactory response to my claim, so I give them good marks for their commitment to their customer.
David P. would recommend this plan to a friend or relative.
5 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
The claims adjuster was very helpful and polite but the long process, the frustrating and continual requests for more and more information, was awful. I leaned an important lesson: when purchasing a ticket from an international carrier, always get documentation far in advance in case you need to cancel and submit a claim.
SUSAN T. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Essential
The plan provided the coverage I needed at a very reasonable cost. I felt a sense of comfort knowing I had coverage just in case of an unforeseen event.
Ameenah L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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