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Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers who have visited Argentina rated Arch RoamRight
4.00 out of 5
6
ratings and reviews
83%
recommended
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Cruise
Filed claim
The trip included a
tour
Arch RoamRight Preferred
I paid $1148.00 for travel insurance. I missed a connection and was delayed 24 hours.
Roamright has delayed and delayed paying a paltry $267 claim for unused hotels at my destination and for the hotel and meals for the 24 hour delay. I supplied plenty of documentation, but in the latest delay they insist on seeing paid receipts for airline tickets that I am not claiming for even thou I sent copies of boarding passes showing the flights and 24 hour delay along with the airline refusal to pay due to weather.
Ronald T. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased to hear that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Jan 03,2019
    • Vicki Zidwick
      Arch RoamRight
      Photo
      Thank you for taking the time to leave a review.

      In order to thoroughly and accurately review claims, we need specific documentation.

      One of our claims examiner will review your claim today and will contact you with a status update.

      If you have any questions, you can contact us at 855-762-6252 or at claims@roamright.com.

      Regards,
      The RoamRight Team
      Jan 03,2019
The trip included a
cruise
Arch RoamRight Preferred
This was my second time using the plan mainly to cover trip interruption. I find myself feeling secure, especially when I travel to Europe and South America, where flights are chaotic and language is different.

Last year when I got stranded in Paris, I got compensated by RoamRight for the hotel stay. This year, I flew to Chile to join a cruise, and ended in Argentina, where the flight was extremely chaotic. My friends' flight was cancelled for no reason. They needed to stay for another day with no compensation from the airline. I was glad to know I was well covered. Don't leave home without it.
Alexander C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
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