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Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers who have visited India rated Arch RoamRight
4.56 out of 5
18
ratings and reviews
94%
recommended
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Cruise
Filed claim
The trip included a
tour
Arch RoamRight Essential
We have used Insure My Trip for many, many years and have chosen a variety of Insurance companies over the years. For this January's trip to the Indian Himalayas, we insured with RoamRight.
At an altitude of 13000 feet, one of us got dehydrated, became quite ill and needed to get to lower altitude and to hospital care. This involved changing our flight back to Delhi and, after care in a suburban hospital, flying home to our U.S. hospital. United Airlines refunded our change fee quicklyand easily. RoamRight's website guided me through entering:
* the required information to prove that we did need to evacuate
* the costs involved in changing the domestic (Indian) tickets and
*the value of the tour that we missed by leaving about half way through the tour.

About two or three weeks after they received this information, they reviewed it and without any "fuss and bother", they issued checks that fully covered our loss.
The incident was terrifying, but the interaction with RoamRight was straightforward and totally satisfying.
Malcolm K. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
Everything the company said looked very good, so I bought a policy. I had no need for a claim, so I cannot evaluate the important things, like processing, service or reliability.
Jere L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear your trip went well! However, if you had to file a claim, we believe you would have been satisfied with that process as well. We look forward to hopefully insuring your next trip.

    Regards,
    The RoamRight Team
    Apr 06,2017
The trip included a
tour
Arch RoamRight Preferred
There were many delays some of which could have been travel altering. Therefore the next time I will buy a plan with enough coverage for the trip if a delay causes intense disruption- so the problem was not the plan or the company or even you I was just not savvy enough to buy the right plan.
Sallejane S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
After many extensive overseas trips, this was the first one where we had a claim. In India, foggy weather canceled a flight, which caused us to travel to another town in order to fly to New Delhi to catch our tour. We missed our first night in a hotel in New Delhi as a result, and Roam Right covered all these expenses. We had to keep our receipts to prove our claim, but we were issued checks in a timely manner. We were impressed with Roam Right.
Kenneth M. would recommend this plan to a friend or relative.
6 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Preferred
I did not have reason to file a claim and hence my review is based on the following only: (a) Customer Service; (b) Website and ability to contact a representative to answer my questions and help identify appropriate plan; (c) Having the insurance set my mind at ease.
Jennifer M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Arch RoamRight Essential
Since I made no claim, my ratings are superficial.
Gerald R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Essential
The plan gave me piece of mind when my wife suddenly became ill while traveling in India. Fortunately she recovered quickly and we didn't need to activate the insurance. Glad we had it nonetheless.
Mark G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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