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Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers who have visited Japan rated Arch RoamRight
4.74 out of 5
20
ratings and reviews
100%
recommended
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Cruise
Filed claim
Arch RoamRight Preferred
We were very pleased on how fast our claim was handled. We will definitely recommend Arch RoamRight Preferred to relatives and friends.
rosalie t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Essential
Awesome plan. Awesome guides. Activities were wonderful. Wanted a little more history and explanation from tea ceremony. In country travel was easy. Country was welcoming and the food was Divine!!!

Would do it again!!!!!
Coordinations get kudos!
Billie W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Essential
I filed a small medical claim. Needed to submit my documents twice for some reason but received payment within stated time after that.
David P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
I always purchased plan from your company but this time my flight was delayed for 3 hours and with this plan we were not compensate at all even was no food voucher meaning not cover by you not cover by flight company.
Yevgeniy V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We are pleased to see that you would continue to recommend the RoamRight Essential plan to your family and friends. However, the Travel Delay coverage provided under your policy would only "reimburse You for covered expenses on a one-time basis, up to the maximum shown on Your Confirmation of Benefits, if You are delayed en route to or from the Trip for twelve (12) or more hours due to a defined Hazard." Since you did indicate that your flight was delayed for only 3 hours, there would be no compensation for Travel Delay under this policy.
    Apr 28,2017
    • Vicki Zidwick
      Arch RoamRight
      Photo
      Thank you for taking the time to reach out to us and for being a frequent RoamRight traveler.

      As detailed in the description of coverage for the Essential plan, benefits for trip delay are triggered after a delay of 12 hours or more. As you indicated, your delay was only 3 hours.

      If you have any further questions please feel free to contact our claims department at claims@roamright.com or by phone at 855-762-6252.

      Regards,
      The RoamRight Team
      May 03,2017
Arch RoamRight Essential
I feel weird reviewing this since I didn't end up using it, but I guess it was nice having the peace of mind that my trip was insured. I would pay more attention to the reviews of people who had to use their insurance though.
Scott W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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