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Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers who have visited the Caribbean rated Arch RoamRight
4.70 out of 5
213
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Arch RoamRight Essential
Very satisfied with the trip insurance & the customer service reps. Will definitely use this plan again.
Andrea S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Arch RoamRight Preferred
We did not need to use the insurance, so no experience with claims, etc. Price was reasonable and we were covered.
Donald M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Preferred
Our flight was delayed and we needed a hotel. then, our connecting flight was delayed so we rented a car to drive home to avoid another day away. When we tried to make a claim, it took 5 emails and I had to keep submitting various proof (seems to me that they were stalling to actually pay). In the end, they covered the hotel and the rental car - total claim was less than $300 and they covered less than that. Almost wasn't worth the hassle and back and forth to get the money they rightfully owed us. Never had this issue in the past and was disappointed in how it all worked out.
Lisa M. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Essential
Fortunately, we did not have to use the insurance but it gave us the reassurance that if one of us needed to be ‘evacced’ due to illness, expenses would be paid. I can only trust that you would be honest & that we would get no
‘surprises’ if we had had to use Roam Right.
Sharon S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for taking the time to leave a review for RoamRight. We’re glad your trip went smoothly! Rest assured, we’re here for you in case you need us. If you ever have questions ahead of time, you can always reach out to our customer service team at 855-762-6744.
    Safe Travels,
    The RoamRight Team
    Mar 26,2018
The trip included a
cruise
tour
Arch RoamRight Essential
shopped several plans including the one provided by the cruise line. Roam Right's plan offered more at a fair price. Happily, we did not need to file a claim. But, we had great peace of mind with your coverage in place.
LYDIA M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for taking the time to leave a review. We are happy to hear your trip went well, and we look forward to helping protect your next trip.

    Regards,
    The RoamRight Team
    Mar 16,2018
The trip included a
cruise
Arch RoamRight Preferred
Didn't have to use this policy this year. But, have had to in the past . Reasonably priced and would purchase again.
John P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for leaving a review. We are happy to hear your trip went well, and we look forward to helping protect your next trip.


    Regards,
    The RoamRight Team
    Mar 16,2018
The trip included a
cruise
Arch RoamRight Essential
I always have a piece of mind with Insure when I travel outside the USA. I just call your number, and your agents always are pleasant and take their time for me. Thanks you for your services.
Geoffrey E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Arch RoamRight Essential
Luckily, we did not have to use our insurance, so I can't comment on that part of it. We did, however, feel the plan was set at a fair price, and we will use them again in the future.
Ruth M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Essential
Seemed like a great deal. We didn't have need of it so that was great too.
Cynthia W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Preferred
I'm glad that I didn't have to use it. A friend on the ship didn't have the insurance and had to have an IV for dehydration. Her cost was over $1000.
Lisa G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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