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Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers who have visited Spain rated Arch RoamRight
4.51 out of 5
56
ratings and reviews
98%
recommended
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Cruise
Filed claim
Arch RoamRight Preferred
Our claim was honored. A flight had been cancelled necessitating our purchasing a new ticket for a connecting flight. The expense occurred in September yet the claim couldn’t be filed until the MasterCard statement and a letter from the airline saying why the plane was cancelled came, in early November. It took over 60days to settle the claim, but they sent the check to the wrong address. I called to have them stop payment and issue a new check and after waiting weeks I called again and they said they had stopped payment on the check but had neglected to issue the new one. The check arrived about ten days later. We did get our money, but it did take a lot of work and a lot of time. Still, I recommend trip insurance since so many things go wrong these days with travel.
Susan D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
Comforting to know that if I did Ned help the plan would have covered it.
Howard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
Easy to purchase and helpful CS with a few questions. Luckily didn't need to file a claim.
BRUCE J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
This review really had no weight. I did not use the plan. It seemed to cover me, but I have NO idea if filing a claim would have been easy or difficult or even successful.

I will say that your people were very helpful and I am inclined to use you again.

And BTW, the reviews for this insurance plan are uneven to say the least.

So who knows?
Harvey S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Even though you did not need to use your travel insurance policy, we still appreciate customers, like you, who take the time to review the policy. We truly appreciate your business!!
    Jun 15,2018
Arch RoamRight Preferred
The plan looked good and the price was right, but of course you never really know until you file a claim. Fortunately, I will never know because I came back with nothing more severe than broken fingernails.
Patricia W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for taking the time to leave a review. We are happy to hear everything on your trip went well, and we hope you keep us in mind when it's time for your next trip.

    Regards,
    The RoamRight Team
    May 14,2018
Arch RoamRight Preferred
It is difficult to rate this plan since we did not file a claim.
Sara H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Essential
Didn't have to use the Plan, fortunately, but was reassured to be covered in case anything had happened.
Keith C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Essential
Included the items I sought. Policy summary was well written and succinct. Contact information was made easy to find and carry.
Linda M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Essential
I buy trip insurance for two coverages; medical cost incurred outside the USA and medical evacuation back to the USA. The rest of the insurance is nice but not the deciding factor.
Bruce D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Essential
Did not have to use it, but rested easy knowing that it was available if needed.
DONALD H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear your trip went well. We hope you keep us in mind when it's time to plan your next trip.

    Regards,
    The RoamRight Team
    Oct 18,2017
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