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Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers who have visited Israel rated Arch RoamRight
4.58 out of 5
64
ratings and reviews
96%
recommended
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Cruise
Filed claim
Arch RoamRight Preferred
Always good when you don't need to make claim...!
Mark and L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    We agree, your *trip* is always good when you don't need to file a claim. But RoamRight is good even when you do have to file a claim. We look forward to insuring your next trip.

    Regards,
    The RoamRight Team
    Apr 06,2017
The trip included a
tour
Arch RoamRight Preferred
This plan offered additional coverage that I felt was important that was not offered by the tour company.
Robert B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for taking the time to leave a review. We are happy to hear we were able to protect your trip, and we hope we can protect many more for you in the future!

    Regards,
    The RoamRight Team
    Nov 30,2016
The trip included a
tour
Arch RoamRight Preferred
Beautifully arranged schedule. Fulfilled every expectation. Recommending to everyone.
william k. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Preferred
Thanks
Paulina N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    You are very welcome!

    - The RoamRight Team
    Oct 31,2016
The trip included a
tour
Arch RoamRight Preferred
I did not need to use the insurance but it was a comfort to know it was there.
Merle-Dean S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for taking the time to leave us a review. We are glad your trip went smoothly and hope you'll choose RoamRight again in the future.
    Regards,
    The RoamRight Team
    May 18,2016
Arch RoamRight Preferred
We didn't need the plan, but the peace of mind we had knowing that there was "backup" in case anything happened was invaluable.
David S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Preferred
Did not need to use the plan, but it did give us peace of mind.
William R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
We have been buying travel insurance for years and this is the first time we needed to use it. My husband bought the insurance in April and then, totally out of the blue, had emergency open heart surgery on May 1st. Total shock. We had to cancel his trip. I filed a claim, but heard nothing back. I waited about a month. Finally, I called. I was told some pieces were missing. I did not feel as if the representative cared about me and actually I felt that he was hoping I wouldn't do the right things so maybe the claim could be denied. It was an airline ticket only that we were claiming. The rest of the money was returned by the tour company. After I asked him to please help me with all of this, he did not do so. I finally asked to be transferred to another person which was dicey, but they did it. Eventually, we received reimbursement for the airline ticket.
David E. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn of the event which caused you to cancel the trip. However, we are pleased that your claim was paid. This review has been forwarded to the insurance provider.

    In the future, if you experience issues with the claims process, please contact InsureMyTrip. We employ a Customer Advocate Program which specializes in contacting the insurance companies on the customers behalf to help resolve the claim.
    Aug 14,2015
Arch RoamRight Essential
Having this plan gave us a sense of security.
Shari S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Essential
I was very pleased with this company and their assistance when I called with questions.
Quincy V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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