Travel Insurance Reviews Arch RoamRight
Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.
Learn more about Arch RoamRight.
The trip included a
cruise
Arch RoamRight
Preferred
Didn't have to use plan, so nothing to rate, really.
Jennifer N. would
recommend this plan to a friend or relative.
The trip included a
cruise
Arch RoamRight
Preferred
I had to file a claim. The procedure to file was easy enough but it took forever for the check to arrive. Also there was an issue with the check and I'm trying to get re-sent. They have not responded to any emails or communications at all.
Deborah C. would not
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
The trip included a
cruise
tour
Arch RoamRight
Preferred
Note that we did not have a claim. But the policy did cover items that were a concern for me
Gary B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Arch RoamRight
Essential
It’s good to feel safe!
Carla B. would
recommend this plan to a friend or relative.
The trip included a
tour
Arch RoamRight
Essential
I buy trip insurance for two coverages; medical cost incurred outside the USA and medical evacuation back to the USA. The rest of the insurance is nice but not the deciding factor.
Bruce D. would
recommend this plan to a friend or relative.
The trip included a
tour
Arch RoamRight
Preferred
I did not need to make a claim, but it was good to know things were covered if something came up.
Jennifer S. would
recommend this plan to a friend or relative.
The trip included a
tour
Arch RoamRight
Essential
Since I had no adverse event during my trip, I have no real idea how well your company would have responded.
Jean K. would
recommend this plan to a friend or relative.
Arch RoamRight
Essential
While I did not need to file a claim, I felt confident that you would
provide medical coverage in the event that I needed it.
Have already recommended you to friends.
Thank you.
provide medical coverage in the event that I needed it.
Have already recommended you to friends.
Thank you.
Eileen H. would
recommend this plan to a friend or relative.
The trip included a
cruise
Arch RoamRight
Essential
I would never travel without coverage so this plan was the right price for the essentials that we could have needed but did not!
John W. would
recommend this plan to a friend or relative.
The trip included a
tour
Arch RoamRight
Preferred
Plan was purchased because it provided coverage for 5 specific things I was concerned about. Good thing I did my research because we did end up having to file a $600 claim for a covered event. The claim was approved after about three weeks which is a bit longer than I would have wanted, but in all fairness, I felt it was a reasonable amount of time since the claim was submitted right after hurricanes Irma and Maria and I imagine they had a multitude of other claims to process in addition to mine.
Paul W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
As our "Unparalleled Customer Service" promised, we assigned an advocate to your claim. The advocate immediately contacted RoamRight claims department who advised that the amount of your refund was correct as the claim was filed using the Cancel for Any Reason clause which reimbursed you for 75% for your prepaid non-refundable travel expenses.
Regarding the issue with the check being made out in the wrong name, it was unfortunate that your request to make the check payable to another party was received after the check was issued on September 21, 2017. RoamRight did put a stop payment on that check and issued another check in the correct name. We are sorry to hear that the process took an additional 44 days before you received the reissued check.
We hope to hear from you again in the future. Please feel free to call Customer Service at (800) 487-4722 for assistance when quoting and selecting a plan.