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Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers rated Arch RoamRight
4.60 out of 5
2,130
ratings and reviews
96%
recommended
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Cruise
Filed claim
Arch RoamRight Preferred
I haven't submitted a claim because the amount spent on a doctor visit isn't much more than the deductible and not worth the time to fill out a form. What was very useful to me was that I had a number to call to find out about medical services in Florence, Italy. You supplied me with information in a timely manner and followed up later. I am very satisfied with the service provided.
Ilene T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are sorry to hear about your incident. However, we are happy to hear you were satisfied with RoamRight, and we look forward to helping protect your next trip.

    Regards,
    The RoamRight Team
    Jun 19,2017
The trip included a
tour
Arch RoamRight Essential
Luckily we did not have any problems with our trip and did not have to make any claims....therefore I have no idea how to rate this product. I can not give a good nor bad review bc we did not use it. Only a Not applicable remark will suffice.
Jennifer L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear your trip went well, and we are confident that if you had a claim you would have been satisfied with that process as well.

    Regards,
    The RoamRight Team
    Jun 19,2017
The trip included a
cruise
Arch RoamRight Preferred
Don't know it's good plan or not, never claim. Just have it for visa approval purpose. Lower price is always good deal.
Although good customer service, prompt respond and understanding.
nangnoi r. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear all your trips have went well, and we look forward to helping protect your next trip.

    Regards,
    The RoamRight Team
    Jun 19,2017
The trip included a
tour
Arch RoamRight Preferred
I was in England during the time the bomber hit Manchester, and I was amazed that Roam Right emailed me to determine my situation, had I been affected? Did I need any help? What insurance company would contact a client like this? I was amazed and thankful that they were keeping track of this traveler. Thank you Roam Right, you are now my travel company of choice.
Susan H. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear you are safe after the events in Manchester. The safety of our travelers is always our top priority. We look forward to helping protect your next trip.

    Regards,
    The RoamRight Team
    Jun 19,2017
The trip included a
tour
Arch RoamRight Essential
The policy I chose covered everything that I needed. When the return date for my trip changed by 3 weeks (I knew this before leaving home), I was able to call the company and have the plan extended for an additional cost which seemed reasonable. The representative I spoke with on the phone about this was very helpful and knowledgeable. I made my original plans via the internet, and everything was clearly presented as well. Happily, I did not need to file a claim while I was away, but I was very glad for the peace of mind that the policy gave me. I would certainly use the company again.
Susan A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear you had an enjoyable experience interacting with our customer service team. We look forward to helping protect your next trip.

    Regards,
    The RoamRight Team
    Jun 19,2017
The trip included a
cruise
Arch RoamRight Preferred
I've used this plan for at least 10 years now. Fortunately I've never had to place a claim but would rather be safe than sorry.
Sharon B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review and your loyalty! We hope all your trips continue to go well! We look forward to protecting your next trips.
    May 31,2017
The trip included a
tour
Arch RoamRight Preferred
It's difficult to write a meaningful review of it, as I didn't have to file a claim. And that's where the rubber hits the road for any insurance. But I must say I was treated carefully and well by the people I dealt with online, and especially when I had to change my coverage before the trip started. They made it easy for me.
Sara M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are rather confident that you would have been satisfied with the claims process as well. We are happy your trip went well, and we look forward to protecting your next one!
    May 31,2017
The trip included a
cruise
Arch RoamRight Essential
Luckily, we did not need to use the travel insurance. It was reassuring to know that coverage was available if the need arose. I did not realize that our own health insurance was the primary and Roam Right was secondary. Also, any changes in prescriptions, i.e. dosages, is considered a pre-existing condition.
Yee L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear your trip went well! And yes, travel insurance acts as secondary health insurance. We look forward to helping protect your next trip!
    May 31,2017
Arch RoamRight Essential
It gave me piece of mind for today's travel needs and airline problems of late.
Sandra N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. Sometimes peace of mind makes all the difference!
    May 31,2017
The trip included a
cruise
Arch RoamRight Preferred
it is a great sense of protection to have insurance that protects costs of a travel experience and also personal costs, should they arise - RoamRight does that at a very affordable price. We appreciate RoamRight and never travel without the insurance.
Jane M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your kind review. We are happy to hear your trip went well, and we look forward to protecting all the ones in the future!
    May 31,2017
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