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Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers rated Arch RoamRight
4.60 out of 5
2,160
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
Arch RoamRight Essential
Insuremytrip associates are helpful and knowledgeable, and I've recommended Insuremytrip to several people. Having the RoamRight travel insurance provided peace of mind.
Wing L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Essential
Thankfully, I did not have to use my insurance but it is always good to have coverage when traveling and this policy which I bought gave me peace of mind while away.
Rogelia P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for taking the time to leave a review. We are very happy to hear your trip went well, and we agree -- peace of mind is well worth it! Please don't forget us the next time you plan a trip!
    Sep 28,2016
The trip included a
tour
Arch RoamRight Preferred
Happy with the coverage. Glad I didn't need it.
Brian H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear our coverage gave you peace of mind, and we are even happier to hear that everything went well on your trip! Don't forget about us when planning your next one!
    Sep 27,2016
The trip included a
cruise
Arch RoamRight Essential
I personally know of 4 people that were evacuated from this one cruise alone. I'm fortunate that it wasn't needed by my party, but it's reassuring to know I had coverage if it was!
Joseph C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for taking the time to leave us a review. We are very happy to hear the cruise went well for you, and we hope those four people are now okay! Rest assured knowing that if you needed assistance while on the cruise, we would have been there for you, too.

    Regards,
    The RoamRight Team
    Sep 22,2016
The trip included a
tour
Arch RoamRight Preferred
Did not have to file any claim.
Jagdish P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
Thankfully did not have a reason to use the insurance but feel it was the right plan for our needs. Thanks!
Jerry C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review! We are happy to hear your trip went well, and we look forward to protecting the next one!

    Regards,
    The RoamRight Team
    Sep 19,2016
The trip included a
cruise
Arch RoamRight Essential
I filed a trip interruption claim because of a terriost attack in Istanbul. Celebrity decided not to stop in Istanbul and I had to make other flight arrangements which cost an additional $581.00. There was a clause that said the terriost attack had to happen a month before my departure and that Roam Right was not responsible to reimburse me. Celebrity did compensate $300. And I filed with Roam Right for $281. I guess insurance companys always have clauses that prevent customers from getting money back.
Sincerely,
Marcia Reed
Marcia R. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Ms. Reed,

    Thank you for taking the time to leave a review. As stated, trip interruption as a result of a terrorist attack is only covered if the attack occurs within 30 days of the travel dates. This is because the travel insurance is designed to protect travelers against unforeseen incidents. If an incident occurs more than 30 days prior to traveling, it is no longer considered unforeseen.

    If you have any further questions, please do not hesitate to contact RoamRight claims at (855)-762-6252, or by email at [email protected].

    Regards,
    The RoamRight Team
    Oct 12,2016
Arch RoamRight Essential
It covered what we needed to be covered. Thankfully we didn't have any issues and didn't use the coverage, so I can't comment on how the insurance would have paid out.
Carla J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for taking the time to leave a review for us. We are very happy to hear your trip went well, and we hope you keep us in mind for your next trip!

    Regards,
    The RoamRight Team
    Sep 12,2016
The trip included a
tour
Arch RoamRight Essential
It is always best to make sure a major purchase is covered for unforeseen problems. Even though there were none on this trip, there definitely could have been.
Sandra B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Essential
As a long time user of insure my trip this is only the second claim I have made, both claims were for trip interruption. The process was quick and fair. I wrongly assumed they only difference was the amount of coverage, this one only pays for what you spent and we were not reimbursed not the obvious extra costs involved in a trip interruption. I think insure my trip should do a better job of breakdown in there compare plans view because you are not comparing apples to apples.
warren s. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback. We are pleased to learn you had a positive experience with RoamRight regarding your claim. In the future, if you would like assistance using the comparison tool, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.
    Sep 06,2016
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