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Travel Insurance Reviews Arch RoamRight Essential

As the most economical plan offered by Arch RoamRight, the Essential plan offers basic comprehensive travel insurance coverage. This plan includes trip interruption and cancellation insurance, medical benefits, medical evacuation coverage, lost or delayed baggage coverage, and a 24/7 assistance hotline to help you file claims, provide travel info, and more.

To learn more, see the Arch RoamRight Essential product page.

Customers rated the Arch RoamRight Essential plan
4.60 out of 5
1,159
ratings and reviews
96%
recommended
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Cruise
Filed claim
Arch RoamRight Essential
The representative was very helpful, and took time with information and details about what was covered, what my options were, since ours was a small local (within the state) trip. Having this insurance lessens the stress of traveling.
Jane C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Arch RoamRight Essential
I didn't go they canceled the trip!
Sandra F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Arch RoamRight Essential
I found the company very difficult to deal with when i filed a claim for trip cancellation because of a medical condition of a family member. After i provided all the requested info and told that my claim would be processed and paid it was denied. On the third appeal after threatening to notify the state insurance dept they settled and I received a check. They were quick to cash the premium check and almost impossible to get a claim settled. I wouldn't buy from them again and I recommend that they be taken off this site.
richard s. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Kaylie
    Photo
    Thank you for your review. Please see the following response from Arch RoamRight:

    "Thank you for taking the time to leave a review.

    In order to adjudicate a claim, whether to approve or deny, our examiners require complete documentation to make an accurate decision.

    This claim became complex by the changing travel conditions of 2020, addressing changing travel dates you initiated and the cancellation of the trip, not to mention determining the applicability of your refunds and vouchers that were given by your travel providers in the adjudication of the claim.

    If you have any other questions, please reach out to us.

    Regards, The Arch RoamRight Team"
    Jun 01,2021
Arch RoamRight Essential
Arch Roam Right is a terrible company. They look out for their own interests, not the interests of their insureds, and attempt to deny claims by re-writing their policies after the fact so that they can deny your legitimate claims. Beware. We are avid travelers and will never use their insurance again, and are in the process of filing a complaint with the Better Business Bureau.
Nicholas T. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Megan
    Photo
    Thank you for your feedback.

    All travelers that purchase a policy through InsureMyTrip have access to our Anytime Advocates® program. This unique program is designed to save our travelers time and money by contacting the travel insurance provider directly to smooth out any kinks in the claims process. The InsureMyTrip Anytime Advocates® will help any customer with:
    Claims assistance
    Receive expert advice on how to navigate the claims process and file a claim properly with your travel insurance provider.
    Dispute resolution
    Anytime Advocates® will check the status of a claim. If a claim is denied, an advocate will work on behalf of the customer to learn why or to help with the appeal process.
    Aug 24,2020
Arch RoamRight Essential
I appreciated the fact that they sent a reminder before my trip, that they were available if the need should arrive and then again to ensure I arrived home as scheduled.
Marilyn C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Arch RoamRight Essential
The best part of this plan is that I did NOT use it - - However, I had the peace of mind that the coverage was there if I needed it - - a number of years ago, we had to cancel a cover trip at the last minute due to a death in the family - - insurance coverage was complete & the claim process was quick & easy. I would never plan a big trip (out of the country) without travel insurance.
Douglas B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Arch RoamRight Essential
Very satisfied with the trip insurance & the customer service reps. Will definitely use this plan again.
Andrea S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Arch RoamRight Essential
We didn't have to file a claim, fortunately, but having done so a couple of years ago we know how good they are. Having that confidence in them makes for a more relaxed trip
martin t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Arch RoamRight Essential
Multiple document requests to complete claim (my son fractured his ankle in Aruba). First check was sent to wrong address (physical vs mailing). Check finally received.
John G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Arch RoamRight Essential
Got good coverage
Louise V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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