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Travel Insurance Reviews Arch RoamRight Preferred

The Preferred plan is a comprehensive travel insurance plan offered by Arch RoamRight and has several options not offered on the Arch RoamRight Essential plan, allowing for a more customizable product. In addition to trip cancellation and delay, the Preferred plan offers coverage for one child per paid adult, accidental death and dismemberment coverage, trip interruption, medical and evacuation coverage, and 24/7 assistance.

To learn more, see the Arch RoamRight Preferred product page.

Customers who have visited Spain rated the Arch RoamRight Preferred plan
4.33 out of 5
28
ratings and reviews
96%
recommended
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Cruise
Filed claim
Arch RoamRight Preferred
I made a claim for medical expenses and they put all kinds of obstacles to not reimburse me. I had a frustrating experience. I do not recommend anyone to buy this insurance. it is a waste of money and a risk. use other policies such as Generali.
BRENT H. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kaylie
    Photo
    Thank you for your review. Please see the following response from Arch RoamRight:

    "Thank you for reaching you to us.

    We have no record of a claim associated with your name or policy number in our system.

    One of our claims representatives will reach out to you within the next day to discuss the situation.

    Regards,

    The Arch RoamRight Team"
    Jun 09,2021
Arch RoamRight Preferred
Our claim was honored. A flight had been cancelled necessitating our purchasing a new ticket for a connecting flight. The expense occurred in September yet the claim couldn’t be filed until the MasterCard statement and a letter from the airline saying why the plane was cancelled came, in early November. It took over 60days to settle the claim, but they sent the check to the wrong address. I called to have them stop payment and issue a new check and after waiting weeks I called again and they said they had stopped payment on the check but had neglected to issue the new one. The check arrived about ten days later. We did get our money, but it did take a lot of work and a lot of time. Still, I recommend trip insurance since so many things go wrong these days with travel.
Susan D. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
Comforting to know that if I did Ned help the plan would have covered it.
Howard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
Easy to purchase and helpful CS with a few questions. Luckily didn't need to file a claim.
BRUCE J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
This review really had no weight. I did not use the plan. It seemed to cover me, but I have NO idea if filing a claim would have been easy or difficult or even successful.

I will say that your people were very helpful and I am inclined to use you again.

And BTW, the reviews for this insurance plan are uneven to say the least.

So who knows?
Harvey S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Even though you did not need to use your travel insurance policy, we still appreciate customers, like you, who take the time to review the policy. We truly appreciate your business!!
    Jun 15,2018
Arch RoamRight Preferred
The plan looked good and the price was right, but of course you never really know until you file a claim. Fortunately, I will never know because I came back with nothing more severe than broken fingernails.
Patricia W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for taking the time to leave a review. We are happy to hear everything on your trip went well, and we hope you keep us in mind when it's time for your next trip.

    Regards,
    The RoamRight Team
    May 14,2018
Arch RoamRight Preferred
It is difficult to rate this plan since we did not file a claim.
Sara H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Preferred
Didn't have to use plan but the rep who help me select it was very helpful.
Lu L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Preferred
This is the first time we've bought trip insurance. Customer service was very helpful when I was trying to decide which coverage to select. As many others have said, we didn't need to use it (a good thing), but it was reassuring to have it.
Marilee T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
Did not have to file any claim.
Jagdish P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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