The Preferred plan is a comprehensive travel insurance plan offered by Arch RoamRight and has several options not offered on the Arch RoamRight Essential plan, allowing for a more customizable product. In addition to trip cancellation and delay, the Preferred plan offers coverage for one child per paid adult, accidental death and dismemberment coverage, trip interruption, medical and evacuation coverage, and 24/7 assistance.
To learn more, see the Arch RoamRight Preferred product page.
As I am sure you were told during the claims process, we are currently experiencing an influx of claims that is causing a longer resolution time. We are actively working towards getting back to our regular resolution time and hope to be there shortly.
Again, thank you for your review, and we look forward to protecting your next trip!
Regards,
The RoamRight Team