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Travel Insurance Reviews Arch RoamRight Preferred

The Preferred plan is a comprehensive travel insurance plan offered by Arch RoamRight and has several options not offered on the Arch RoamRight Essential plan, allowing for a more customizable product. In addition to trip cancellation and delay, the Preferred plan offers coverage for one child per paid adult, accidental death and dismemberment coverage, trip interruption, medical and evacuation coverage, and 24/7 assistance.

To learn more, see the Arch RoamRight Preferred product page.

Customers rated the Arch RoamRight Preferred plan
4.61 out of 5
912
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
Arch RoamRight Preferred
The real test of insurance is when you have a claim. I didn't, so there is nothing to assess.
Blayne F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Preferred
Did not need to use, so can't really comment on how well the plan works.
Shannon G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    We are happy to hear your trip went well! Thank you for your review and we look forward to insuring your next trip.

    Regards,
    The RoamRight Team
    Apr 06,2017
The trip included a
cruise
Arch RoamRight Preferred
Thankfully we don't have to use the plan, but we are just not certain if this plan is right for a cruise and with all the stops it has made or at sea. It's priced right for us and all the verbage at first glance says we're covered. But knowing the insurance industry and all the particulars needed to be met to be eligible for a claim is not in our domain. We saw someone in a medical evacuation fly out using the US Coast Guard in the middle of nowhere and we definitely hope it will never be anyone one of us. The marketing or plain English is still not plain enough.
Kenneth W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Arch RoamRight Preferred
Did not need to file a claim, so cannot say anything about the actual coverage. Choosing and purchasing a plan was convenient and easy on insuremytrip.
Patricia H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Preferred
Didn't need it, but had good customer rep interaction to buy the plan
Anita C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Preferred
We did not have to use the plan which I am thankful for so it is hard to review.
Kelly N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Preferred
Didn't have to use plan but the rep who help me select it was very helpful.
Lu L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Preferred
the time to process the request should improve. because by the time they asked for any type of document it was difficult to obtain due to the time frame that it took
carlos f. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Preferred
It took about 2.5 months to get the check processed, but I got the whole 75% ($1275/$1700) back when I cashed in my cancel for any reason insurance. They were easy to work with. I would recommend this company if you need travel insurance.
Melina S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for leaving a review. We are sorry to hear that you had to cancel your trip, but are happy that we were able to make the process a little easier.

    As I am sure you were told during the claims process, we are currently experiencing an influx of claims that is causing a longer resolution time. We are actively working towards getting back to our regular resolution time and hope to be there shortly.

    Again, thank you for your review, and we look forward to protecting your next trip!

    Regards,
    The RoamRight Team
    Jan 12,2017
Arch RoamRight Preferred
Seemed like a good plan although you never know until you have to claim.
Alastair H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear that your trip went well and we hope we can protect your next trip.

    Regards,
    The RoamRight Team
    Jan 03,2017
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