Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have rated AXA Assistance USA
4.49 out of 5
894
ratings and reviews
94%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
AXA Assistance USA Gold
Price is fair since my wife and I are over 80
Adrienne S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
It's getting to the point where our trip insurance is almost as expensive as the trip.
Margaret W. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AXA Assistance USA Gold
Did not have to use my plan. Cannot really say how it works if you actually need it. I will say I felt better knowing I had it.
Michael B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AXA Assistance USA Gold
Mrs landau and I had only one problem -some items left behind in Peninsula Hotel Hong Kong
We contacted Hotel which is air mailing items back to us.
No problem no claim
Robert L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
It's wonderful to travel with complete peace of mind, knowing how well you took care of us two trips ago. Will never travel without you.
Patricia G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Dec 05,2016
The trip included a
tour
AXA Assistance USA Silver
Thanks and I hope you give me a good price for my next trip also.
Eileen C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs. We look forward to providing travel protection for all of your future endeavors!
    Dec 05,2016
The trip included a
cruise
AXA Assistance USA Silver
We did not need to file a claim as the trip went as planned and with no personal illnesses or injuries. Purchasing was well worth the peace of mind.
Clinton J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Dec 01,2016
AXA Assistance USA Gold
Gratefully we did not have to use the plan but were glad you were there.
Ronald G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Nov 30,2016
The trip included a
tour
AXA Assistance USA Gold
I really don't know if I was satisfied since I did not need to use it. I felt prepared if something had gone wrong, but would not know if that was the case unless a problem occurred. The ongoing dilemma of buying insurance - what a waste of money since it was not used; or, what a fabulous investment since it provided the assistance I needed.
David B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Nov 30,2016
The trip included a
cruise
AXA Assistance USA Silver
Did not use it at this time.
Leticia Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Nov 28,2016
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.69)
  3. Nationwide
    (4.64)
  4. MEDEX
    (4.62)
  5. RoamRight
    (4.61)
  1. GeoBlue
    (4.71)
  2. Crum & Forster - Travel Insured International
    (4.62)
  3. IMT Services
    (4.60)
  4. Travelex
    (4.60)
  5. Allianz Global Assistance
    (4.56)