Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have visited Canada rated AXA Assistance USA
4.55 out of 5
100
ratings and reviews
99%
recommended
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Cruise
Filed claim
AXA Assistance USA Gold
My Husband was happy that I had this plan so he did not have to worry while I was away skiing.
Mavis C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I purchased a cancel for any reason policy since this was an expensive trip to Churchill in Northern Manitoba, Canada to see the polar bears. Even though it was extremely cold and icy there, I returned safely and did not require filing a claim with AXA Assistance. I would use them again on future trips.
Elaine G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Nov 22,2017
The trip included a
cruise
AXA Assistance USA Gold
Unfortunately we were unable to take this trip so the insurance helped to reduce the cost of cancellation.
Jeffrey B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the review. It can be quite disappointing to have to cancel a trip but we are happy to know your claims experience went well. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.
    Oct 02,2017
The trip included a
cruise
tour
AXA Assistance USA Gold
I took the "cancel for any reason" trip insurance due to my medical conditions, my dog's, and my 90 year-old mother that lives with me. No one really knows what can happen, but having the insurance gave me peace of mind. I did encounter a missed flight due to the cruise scheduling my disembarkment too late and then having a 4 hour delayed flight and missing a connection, but Alaska Air made it right to get me home and had my luggage FED EXd to my home the next day so I didn't need the insurance. But these kind of things happen and would have been a disaster if the flights messed up on the first day of my vacation! Then I would have needed the insurance. I'm definitely buying it the next vacation I take.
Tamra W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Jul 19,2017
AXA Assistance USA Gold
It is always peace of mind knowing you're packed safely & traveling with us. The one time we needed you, you were fantastic. Wouldn't leave home without you.
Patricia G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Jul 18,2017
AXA Assistance USA Silver
VERY nice to have such great, easy to purchase coverage. We will use you for all our travel ins. needs.
Dave W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 03,2017
The trip included a
tour
AXA Assistance USA Gold
Covered everything however never needed it.
David K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Feb 07,2017
AXA Assistance USA Gold
Gratefully we did not have to use the plan but were glad you were there.
Ronald G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Nov 30,2016
The trip included a
tour
AXA Assistance USA Silver
Did not need to use but was glad to have the protection
Carol H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Oct 31,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
It is very hard to review a plan I did not use. Yes I felt probably more secure thinking Iwas covered by this plan but until I would have to use it, I cannot confirm anything to how good it is.
Thank you
.
Nicole F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Oct 17,2016
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