Call us

Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have visited Colombia rated AXA Assistance USA
4.55 out of 5
13
ratings and reviews
100%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
AXA Assistance USA Silver
We did not have to use this plan but it is always nice to know that if something unforeseen should occur that we would be covered.
Susan B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
Although I did not have the need to file a claim it was reassuring to me that while I was on vacation if a medical emergency happened I had insurance to help with the cost, care, and travel arrangements...all at a reasonable price.
Patrick T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jan 04,2017
AXA Assistance USA Gold
After filing claim, Seven Corners (servicer for AXA) incorrectly sent amount due from summary submitted. It was only after escalating claim (via appeal) was correct "original" amount resolved 3 months later. ...OH and all for a minor medical issue for our daughter... less than $500 (can't imagine what they'd do if it were serious or a major medical issue)
Kenneth G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Silver
This plan provided adequate coverage at a reasonable cost. I thankfully did not have to file a claim so I cannot comment on the claims process.
Edwina C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 23,2016
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Medjet
    (4.66)
  4. Nationwide
    (4.63)
  5. Berkshire Hathaway Travel Protection
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.50)
  2. Travelex
    (4.48)
  3. IMT Services
    (4.47)
  4. GeoBlue
    (4.46)
  5. John Hancock Insurance Agency, Inc.
    (4.41)