Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have visited Cuba rated AXA Assistance USA
4.54 out of 5
50
ratings and reviews
96%
recommended
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Cruise
Filed claim
AXA Assistance USA Silver
I am very pleased with the insurance.
Elsa V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Jul 11,2017
AXA Assistance USA Silver
Needed coverage for scuba diving, best case scenario with insurance is not needing to use it. Fair price for what was covered.
Maria V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Jul 05,2017
The trip included a
cruise
tour
AXA Assistance USA Silver
PLEASANT AND PROFESSIONAL EXPERIENCE WITH THIS COMPANY, PAPERS REQUIRED BY CUBAN GVMT. ARRIVED ON TIME AND PRICE WAS ROUGHLY HALF OF WHAT TRAVEL AGENCY WANTED TO CHARGE.
Christa F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Mar 21,2017
The trip included a
tour
AXA Assistance USA Gold
We were fortunate not to have to use the plan. However I do feel your cost for the plan is a bit high. We would recommend your plan to others.
Jeffrey S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We appreciate your comments and continually use customer feedback to improve our products. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Mar 13,2017
The trip included a
cruise
tour
AXA Assistance USA Silver
i made multiple changes in dates and coverage amount with no difficulty. Fortunately did not have to make any claims.
Kaye D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 17,2017
The trip included a
tour
AXA Assistance USA Silver
Thankfully I did not need insurance. It is impossible to rate a product I did not use. However, I will say the site is easy to use, it's very easy to get human assistance, and prices are cheaper than what is offered by travel companies.
Richard C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 10,2017
The trip included a
cruise
tour
AXA Assistance USA Silver
We had no trip interruption so I really can't judge was it worth the money. I can only say we had peace of mind at a fair competitive price should something had happened. As I said thankfully it was smooth sailing all the way
David G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Nov 28,2016
The trip included a
tour
AXA Assistance USA Gold
Thankfully I did not have to use it but gave me peace of mind.
Puspa R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Nov 11,2016
The trip included a
tour
AXA Assistance USA Silver
I was very satisfied how my claim was handled - efficiently and quickly.
Shirley H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and your claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Nov 03,2016
The trip included a
tour
AXA Assistance USA Gold
happy to say we didn't need it...... so I can't really tell how "good" the plan is or how "good" your service is!!
Leslie R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Nov 03,2016
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