Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have visited Argentina rated AXA Assistance USA
4.45 out of 5
36
ratings and reviews
94%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AXA Assistance USA Platinum
I did not need to file any claims so I cannot comment on that portion. However, I was pleased with the level of information provided and it covered everything I needed.
Sean J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Jan 16,2018
The trip included a
cruise
AXA Assistance USA Silver
While I think most plans are too expensive I am glad we had yours this time. We had no issues but we are aging and we never know what may happen en route during a vacation trip.
Howard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Apr 26,2017
The trip included a
tour
AXA Assistance USA Gold
Excellent plan that fit our needs. It did provide peace of mind in the event we needed to use it. Support from insuremytrip staff was excellent.
Shivani M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Mar 24,2017
The trip included a
cruise
AXA Assistance USA Gold
Have insured three vacations through your website. Have never had to use any of the coverage but, peace of mind knowing it is available is the objective.
Donny G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Mar 13,2017
The trip included a
tour
AXA Assistance USA Silver
Thanks and I hope you give me a good price for my next trip also.
Eileen C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs. We look forward to providing travel protection for all of your future endeavors!
    Dec 05,2016
The trip included a
tour
AXA Assistance USA Gold
I really don't know if I was satisfied since I did not need to use it. I felt prepared if something had gone wrong, but would not know if that was the case unless a problem occurred. The ongoing dilemma of buying insurance - what a waste of money since it was not used; or, what a fabulous investment since it provided the assistance I needed.
David B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Nov 30,2016
AXA Assistance USA Silver
A stress free experience
Audley D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Nov 09,2016
The trip included a
cruise
AXA Assistance USA Platinum
I have often purchased travel insurance for the peace of mind it brings. The last time, I did have to file a medical claim. I got sick while on a cruise and needed treatment that totaled about $1,000. When I got home, I filed a claim with all the proper documentation and the claim was handled promptly. Couldn't be happier. Just purchased the same plan for an upcoming trip and will purchase another for our trip next spring.
MIchael O. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Jun 27,2016
The trip included a
cruise
AXA Assistance USA Gold
Here is the thing. Without having a claim, there is no way to know how good or bad this, or any other, policy is. This one was about half the cost of others and AXA is a reputable company. The only negative was that the medical evacuation coverage was $250,000 vs $500,000 on others. This may not seem like much of an issue, but when my mom needed a 10 minute medical helicopter transfer, the bill was $30,000, so you can imagine what a medical plane from South America would be. I bought this policy and enrolled in a service called MedJet Assist. The cost of both was still $1500 less than the alternative.
Gabriel R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Our Platinum plan offers up to a 500,000 USD benefit for Emergency Medical Evacuation as well as other additional benefits vs. 250,000 USD for the Gold plan as you mentioned. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.
    We look forward to providing travel protection for all of your future endeavors!
    Mar 10,2016
The trip included a
cruise
AXA Assistance USA Silver
The real test would have been if I had to use the insurance. It's hard to tell what one thinks when all goes well and the insurance doesn't kick in.
Eleanor T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 18,2016
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