Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have visited Ireland rated AXA Assistance USA
4.52 out of 5
46
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
AXA Assistance USA Gold
had to cancel my flight due to illness of step-father and was reimbursed quickly and fully. Very pleased.
leann d. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review! Sorry to hear about your step fathers illness. However, we are glad to know you’re happy with your purchase and had a worry free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Oct 02,2017
AXA Assistance USA Gold
Originally, the trip I was purchasing had an optional rider for trip insurance that offered less coverage than my AXA plan for a more expensive rate. After research, I found AXA. I worked a customer service rep to find the right plan for me. I was able to get excellent coverage for a fantastic rate. Then, when everything went wrong with the trip, the reps I spoke to in my attempt to file my multiple claims were amazing! They went out of their way to help me in the process and direct me in the documentation gathering phase. Although the claim process took about a month, the claim was handling fairly with a lot of assistance. I will ALWAYS use AXA for my future insurance needs.
AMy K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and felt supported during your claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Oct 02,2017
AXA Assistance USA Silver
I can't really say much since we were fortunate enough not to have to file a claim.
Nicholas K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Aug 04,2017
The trip included a
tour
AXA Assistance USA Platinum
I did not need to file a claim. I would buy this insurance again because I compared some prices and I found this plan to be a good price for all it covered.
Stacey C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Jun 30,2017
The trip included a
tour
AXA Assistance USA Gold
Can't review since we didn't need to use it, but glad to know it was there, especially since our flight home had to be re-scheduled and we might have had additional expenses (but thankfully did not).
Susan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    May 30,2017
The trip included a
tour
AXA Assistance USA Gold
AXA Assistance USA was exactly what I was looking for. Due to some travel plan chances before my first covered trip, I changed the dates and location of of trip. aXA / Insure my trip was very cooperative and helped me chance with very little fanfare. All is good and I would recommend Insure My Trip to anyone looking for travel insurance.
Margaret M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    May 22,2017
AXA Assistance USA Platinum
Whenever we travel overseas we need the piece of mind you offer. Happy to say we did not need to use.
John B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Apr 10,2017
The trip included a
tour
AXA Assistance USA Silver
Customer Service at AXA Assistance was very helpful with questions, fortunately, did not have to submit a claim.
David R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Oct 31,2016
The trip included a
tour
AXA Assistance USA Gold
Since I had no occasion to use the insurance, I can't really rate it.
Phyllis A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I know I need trip insurance, but it is just so expensive!
Yvonne B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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