Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have visited Panama rated AXA Assistance USA
4.69 out of 5
17
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
cruise
AXA Assistance USA Silver
We were happy to know you had our back if we needed it. Thank you.
Nancy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
Not used, thankfully
Maria R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Nov 09,2016
The trip included a
cruise
AXA Assistance USA Gold
Since we would never travel without having insurance, it was a good deal, and we are happy that we never had to use it this time!
Richard H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Mar 24,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
Trip was cancelled by the cruise operator. I was refunded everything but $300 of the airfare (ticket cost less credit for a future flight). AXA took care of the $300 quickly and with no hassle.
Thomas S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
Since I never had to use it, I wouldn't know how good it actually is. Its hard to give 5 stars when you don't get to use it. But I'm glad I didn't have to use it as well. :)
Jeremy G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AXA Assistance USA Gold
I always buy trip coverage when I'm abroad, and fortunately so far have never had to use it. I trust that the benefits will be there for me if I do need them. I make the assumption that InsureMyTrip will only include providers who fulfill the terms of the plan when a claim is made, and I make that assumption based on InsureMyTrip strong customer service orientation. I hope I never have to make a claim for illness or injury while traveling abroad, but if I do, the product will likely have come from here.
Pamela K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. All of the insurance providers listed on our website are rated A- or better by the Better Business Bureau and/or A.M. Best. In addition, our Customer Ratings and Reviews forum allows travelers to tell us what they think about our products. If an insurance plan or provider receives less than the 4-star minimum standard rating, we will remove them from our site. Also, InsureMyTrip operates a customer advocate program service to all of our customers. After a claim is submitted, our customer advocates can help the insured submit documentation, expedite the claims process, and file appeals. We're in business to help our customers first.
    Feb 10,2015
The trip included a
cruise
AXA Assistance USA Platinum
I purchased this plan for peace of mind, in case something happened. For the price, it was worth every penny. Great coverage for a reasonable price.
Tina B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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