Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
AXA Assistance USA
Gold
I had to go to the emergency room in Spain and AXA covered my expenses. I'm so happy I purchased insurance and I can't recommend AXA enough.
Zachary C. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Gold
My husband and I planned a fabulous cruise that was to leave from Lisbon Portugal and end in Amsterdam with a hotel stay there for 4 nights. As we always do at the senior stage of life, we purchased insurance from "insuremytrip". I love that I can compare different plans for coverage & cost to help make a decision. We also chose the "cancel for any reason" addition to the policy. This is the first time I have ever had to make a claim on insurance, but we decided to cancel just before the final payment came due and I submitted a claim. Within about a month, we had a check for the 75% maximum reimbursement based on the terms of the plan. We were very satisfied!
Barbara G. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Silver
easy to sign up; good rates; glad I didn't have to use it.
Will sign up again for other travels I will be taking. Thanks.
Will sign up again for other travels I will be taking. Thanks.
Jeannette S. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Platinum
Fortunately, we had no reason to use this insurance.
George R. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
First..thanks to you guys at Insure My Trip for helping me to select my insurance..you are AWESOME.....this plan AXA GOLD even though i did not need to access it cause all went well on my trip TG made me feel comfortable n confident that i was fully covered for any unforeseen problems..tx again!!!
James L. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!May 24,2017
The trip included a
tour
AXA Assistance USA
Gold
I didn't have occasion to use this policy but I felt that it was comprehensive and met my needs.
Sheryl N. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the review. We are delighted to know you’re happy with your purchase. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Oct 11,2016
The trip included a
cruise
AXA Assistance USA
Gold
Fortunately did not need plan. Looked good when I got it and trust it would be good if needed.
Patricia R. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Sep 13,2016
The trip included a
tour
AXA Assistance USA
Gold
We did have a small claim on an earlier
trip and it was processed quickly and with satisfaction.
trip and it was processed quickly and with satisfaction.
Sandra H. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Jul 08,2016
The trip included a
cruise
tour
AXA Assistance USA
Platinum
This plan is not comprehensive. I am very dissatisfied with my claim.
MERYL S. would not
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. This review has been forwarded to the insurance provider.
We are sorry to learn that you are dissatisfied with the plan and that your claim was denied. Unfortunately, it appears that your trip was cancelled for a reason that is not covered within the terms and conditions of the policy. Please call us at 800-487-4722 if you have any questions or concerns.Jan 16,2016
AXA Assistance USA
Silver
I thought AXA was very difficult to work with and I would never recommend them. I followed the protocol and should have received a reimbursement after filing my claim. They took forever to get back to me and denied me even though I provided all documentation that they requested.
InsureMyTrip was amazing! They were beyond helpful and responsive and I genuinely appreciate the help with getting my claim processed. A manager at AXA reviewed my claim and this time around it was approved and they're sending a check within the next 10 days.
Thank you!
InsureMyTrip was amazing! They were beyond helpful and responsive and I genuinely appreciate the help with getting my claim processed. A manager at AXA reviewed my claim and this time around it was approved and they're sending a check within the next 10 days.
Thank you!
Danielle E. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful