AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
At the end of the day, it was a fine policy. Since I didn't utilize it, Thank God for that, I can't really say just how good it really was in all other factors which would have been the most important part, of course- the actual coverage of everything and the actual response of the company to my actual needs . I felt it was too high a price but couldn't find anything else that met my criteria of $250,000 medical coverage...
Darla N. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Travel insurance is too expensive for older travelers over 70. I am curious about the number of claims that are filed vs the number of policies purchased. I realize that you are a profit making company but from my perspective the older traveler is bearing too much of the burden vs the payout for this population. Could you provide me with statistics justifying your age related rate schedule vs spreading the cost over the age span of clients.
Phyllis J. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your questions regarding the higher rates applied to older travelers.
Travel insurance is regulated by the states. Companies must file rates prior to implementation with the state's insurance commissioner who reviews and approves or disapproves the rates, terms and conditions. For this reason, rates and policy terms may vary considerably from state to state as well as company to company.
When you purchased the AXA Assistance USA Gold plan, you actually purchased one of the most economically priced plans. Although your policy premium was 441 USD, we had many other plans offering quotes as high as 700 USD. Nevertheless, there were also more economical plans available to you. In the future, you may wish to call Customer Care at (800) 487-4722 for assistance in quoting future trips
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
I was very pleased not to need to make a claim - that's why the call it insurance. One member of our group broke her toe before the trip and was 100% satisfied with the insurance.
Jeffrey Michael S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for the review. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
Travel insurance is regulated by the states. Companies must file rates prior to implementation with the state's insurance commissioner who reviews and approves or disapproves the rates, terms and conditions. For this reason, rates and policy terms may vary considerably from state to state as well as company to company.
When you purchased the AXA Assistance USA Gold plan, you actually purchased one of the most economically priced plans. Although your policy premium was 441 USD, we had many other plans offering quotes as high as 700 USD. Nevertheless, there were also more economical plans available to you. In the future, you may wish to call Customer Care at (800) 487-4722 for assistance in quoting future trips