Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have visited India rated AXA Assistance USA
4.53 out of 5
52
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
tour
AXA Assistance USA Gold
Thankfully we didn't need to use the insurance, so don't know about claims service. But when I contacted customer help with questions pre departure, they were very helpful. I'd buy from them again.
Matthew C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing AXA Assistance USA travel insurance for all of your future endeavors!
    Mar 02,2016
The trip included a
tour
AXA Assistance USA Platinum
Thankfully, never had to make use of the insurance so cannot comment on fulfillment-related issues.
Robert Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 29,2016
AXA Assistance USA Silver
I appreciate the opportunity to compare plans and coverage on one site. Thankfully I did not need to use the plan I choose, but I felt secure having it for a reasonable price.
Ellen D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can often really be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Feb 24,2016
The trip included a
tour
AXA Assistance USA Platinum
Since I made no claim on my AXA Assistance USA Platinum plan, I can't give a complete review; however I was completely satisfied with the plan cost and coverage. The piece of mind I had knowing that I was covered should an emergency arise made for a worry free trip.
Donald T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you.

    Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Dec 01,2015
AXA Assistance USA Gold
The insurance did just what I hoped it would.
I had the peace of mind the plan would back me up if I did need it.
Donald H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.

    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Oct 05,2015
The trip included a
tour
AXA Assistance USA Gold
Not only was the AXA rate one of the most competitive in the market place, it beat the default from my travel supplier by some 300% in price! Added to that was the AXA brand from a company I already use for other investments. You had me at your brand, won me on price. I've already recommended your travel insurance to others. Good job from a big company. My wife loves your product!
Paul G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I compared plans, and this one looked good. Company was well rated by A.M. Best.
Katharine W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
This is the first time I have had to file a claim. Our flight was cancelled when the airport was closed in Kathmandu Nepal for 4 days. We filed a claim for an air flight change and for hotel expenses that we incurred as the result of the closure. The claim was accepted and paid promptly. I was extremely satisfied with the response by the company and the speedy service.
Dennis B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Platinum
We did not have to file a, claim against the plan, but felt comfortable that we were covered.
frederick h. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I found InsureMyTrip customer service to be very helpful and knowledgeable in helping to understand coverage options.
Dinubhai R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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