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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have visited Mexico rated AXA Assistance USA
4.55 out of 5
64
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
AXA Assistance USA Gold
When we compared plans, this one came up with the best coverage for what we needed at the best price. Thankfully, we didn't have to actually use it!
James F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Platinum
I'm very pleased with the service you provide, especially after the sale is done!
Rosa W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
The process was easy and for what it covered very affordable
I have used this trip ins before and am sure I will use it again.
Richard D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
The plan appears to provide excellent coverage and assistance in the event of cancellation, trip interruption, illness or injury while in transit. Fortunately I have never had to file a claim so I cannot speak to the nature of the process should a request be filed for benefits. I would however recommend this plan and continue to purchase this one or similar for future travel. RM
Raymond M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Silver
Provided excellent coverage at a reasonable price.
William O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
My only disappointment was the lack of coverage for pre-existing medical conditions. Although I did not buy the insurance when I arranged my travel, I did buy very early to the time of travel. Should have had full coverage!
Henry W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. Much like the AXA Assistance USA Gold plan, most comprehensive policies will offer a waiver of pre-existing conditions if you meet the following conditions: You purchase the policy within 10 to 30 days of making your first initial payment; insure all prepaid non-refundable travel expenses prior to your departure date; and be medically fit to travel the day you purchase the policy.
    Mar 18,2015
AXA Assistance USA Gold
This was a pointless review of the AXA Assistance USA Gold plan as I did not file a claim. I have no idea how satisfied I would have been had I done so.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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