Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
tour
AXA Assistance USA
Gold
Great coverage. Worth it for peace of mind even tho we didn't need to use it.
Randall W. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Apr 03,2017
The trip included a
cruise
AXA Assistance USA
Gold
Fortunately did not have to use the policy or file a claim.
myra c. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your review. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.Jan 27,2017
The trip included a
cruise
AXA Assistance USA
Gold
It's wonderful to travel with complete peace of mind, knowing how well you took care of us two trips ago. Will never travel without you.
Patricia G. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Dec 05,2016
AXA Assistance USA
Gold
I was claiming for having to repurchase a flight ticket of $400++ but only got $200 in the mail without a clear explanation of why I could not be fully reimbursed. No one called me to give me the heads up that I could not claim the full sum.
*Follow up: Following the above review, AXA wrote me an email to say they have determined the value according to my plan, although it was not clear which line item of the coverage applied. I upgraded the 'was my claim processed promptly & fairly" and "how satisfied were you with this plan?" by 1*.
*Follow up: Following the above review, AXA wrote me an email to say they have determined the value according to my plan, although it was not clear which line item of the coverage applied. I upgraded the 'was my claim processed promptly & fairly" and "how satisfied were you with this plan?" by 1*.
Jack L. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
AXA Assistance USA
Gold
We have purchased insurance from AXA to cover three trips, and twice we needed to file a claim. Their response was consistently prompt, compassionate, and fair. We were fully reimbursed for all expenses that we documented on both claims.
Larry S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had good experience with the claims process. We look forward to providing travel protection for all of your future endeavors!Feb 02,2016
The trip included a
cruise
AXA Assistance USA
Gold
When we compared plans, this one came up with the best coverage for what we needed at the best price. Thankfully, we didn't have to actually use it!
James F. would
recommend this plan to a friend or relative.
AXA Assistance USA
Platinum
I'm very pleased with the service you provide, especially after the sale is done!
Rosa W. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Silver
The process was easy and for what it covered very affordable
I have used this trip ins before and am sure I will use it again.
I have used this trip ins before and am sure I will use it again.
Richard D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
The plan appears to provide excellent coverage and assistance in the event of cancellation, trip interruption, illness or injury while in transit. Fortunately I have never had to file a claim so I cannot speak to the nature of the process should a request be filed for benefits. I would however recommend this plan and continue to purchase this one or similar for future travel. RM
Raymond M. would
recommend this plan to a friend or relative.
AXA Assistance USA
Silver
Provided excellent coverage at a reasonable price.
William O. would
recommend this plan to a friend or relative.
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