Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
tour
AXA Assistance USA
Gold
We did have a small claim on an earlier
trip and it was processed quickly and with satisfaction.
trip and it was processed quickly and with satisfaction.
Sandra H. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Jul 08,2016
The trip included a
cruise
tour
AXA Assistance USA
Platinum
This plan is not comprehensive. I am very dissatisfied with my claim.
MERYL S. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
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Zac
Thank you for your feedback on the policy. This review has been forwarded to the insurance provider.
We are sorry to learn that you are dissatisfied with the plan and that your claim was denied. Unfortunately, it appears that your trip was cancelled for a reason that is not covered within the terms and conditions of the policy. Please call us at 800-487-4722 if you have any questions or concerns.Jan 16,2016
AXA Assistance USA
Silver
I thought AXA was very difficult to work with and I would never recommend them. I followed the protocol and should have received a reimbursement after filing my claim. They took forever to get back to me and denied me even though I provided all documentation that they requested.
InsureMyTrip was amazing! They were beyond helpful and responsive and I genuinely appreciate the help with getting my claim processed. A manager at AXA reviewed my claim and this time around it was approved and they're sending a check within the next 10 days.
Thank you!
InsureMyTrip was amazing! They were beyond helpful and responsive and I genuinely appreciate the help with getting my claim processed. A manager at AXA reviewed my claim and this time around it was approved and they're sending a check within the next 10 days.
Thank you!
Danielle E. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
AXA Assistance USA
Gold
A quality plan, quality company. I know their reputation very well. I'll purchase no other trip insurance from now on. They say that "The proof of the pudding is in the tasting" and AXA came through quickly and fairly, from beginning to end!
Jule K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
AXA Assistance USA
Gold
Thank goodness all went well on our 6 week trip to Europe so we never had to use the insurance. However, it gave us peace of mind to know it was there just in case.
Ronald B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
We were pleasantly surprised by the prompt and accurate service we received from AXA Assistance USA. We provided all the documentation they requested, and we received a check within less than a month.
Larry S. would
recommend this plan to a friend or relative.
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