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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have visited Peru rated AXA Assistance USA
4.47 out of 5
67
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
AXA Assistance USA Platinum
Had a number of previous policies for previous trips and never had a claim. Claim in excess of $40,000 was paid promptly after requested information was sent in with no additional questions. The process was surprisingly hassle free. A great company!
Millard G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Feb 17,2016
The trip included a
tour
AXA Assistance USA Silver
Didn't need it, thank goodness, but it was more economical and covered as much or more than the expensive plans offered by the cruise and tour companies. Will definitely use this company the next time we travel.
Russell D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
It's hard to do a survey when luckily nothing required me to use the coverage, but it gave me security knowing I had it. If I had to use the coverage and had problems, then I'd have a reason to do a survey. I will use the AXA Assistance USA Gold plan again though. The star ratings are for what the policy offered/covered, as for satisfaction, even though it wasn't tested!
Timothy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Nice to know we had it! Nice not to use it!
John H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Fortunately no claim so can't give much feedback.
Ann L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
Since everything went as planned, I have no knowledge of how the insurance would have responded.
Robbie G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Yes. Due to cost. Did not use plan.
Judy R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Platinum
I did not need to use the insurance so could not really evaluate the plan effectively.
Ruth D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
I felt like this was a good value. I compared it to other plans, and was very pleased with the coverage and benefits. I would use this service again in the future.
James W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Platinum
Very expensive for older traveler.
Justine F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. For comprehensive polices, premium is calculated based on: the cost of the trip, the length of the trip, and the ages of the travelers. In selecting the AXA Assistance USA Platinum plan, you added on the optional Cancel For any Reason benefit and chose a plan with very large benefit limits. In the future, please consider calling InsureMyTrip for a quote. Our representatives are available 7 days a week to assist customers find the most cost effective policies that will cover their concerns. Our toll free number is 800-487-4722.
    Dec 18,2014
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